I pourchased a doll from lovely Miniatuur. She sent me the tracking details, etc. However, after nearly 12 days: NO DOLL! and every time we contact ustoms, TNT, ParcelForce and Royal mail nobody has a reasonable explanation as to what has happened to the parcel. The details of the parcel everytime i try to track it comes like this: Track & Trace Barcode: CC896571732NL Destination country: VERENIGD KONINKRIJK GR. BRITTANIE Product: Internationaal Pakket Plus / Global Pack TNT is adamant that the item is here, meanwhile royal mail and ParcelForce are adamant that the item has never left the Netherlands. Of course in his worry mu husband put a claim on to paypal. Which i dont think is fair as we are both loosing out! Dool, Money and this is causing distress to bth of us! Communication has been flawless, but since i have a very limited access to the internet while i am working underground and in a censored region, i fins that i am very very worried for the doll, for Miniatuur who is dealinjg wiht hte situation inEurope and for myself who is trapped here. Can anybody please guide us? Has anybody ever experienced this situation?