sinead0491 sold me a Fairyland Littlefee Luna, who was advertised as “littlefee luna w/ default face-up in great condition” I paid At first, there were no issues. She communication was very quick and friendly while I paid, she marked the doll as I asked, which was great, and she arrived in a timely manner. When I first began to unpack Luna, I noticed that her box had an odd smell, it smelt of smoke, though sinead0491 claims to live in a smoke-free home. This wasn’t much of a problem, though I did purchase the doll because she’d be smoke-free. When Luna was unwrapped, I noticed that her face was most definitely NOT in the condition stated. 1) Luna’s faceup was very dirty. 2) Her hands were horribly stained, some of which can not be removed. 3) The paint on her lips are nearly gone. Her bottom lip is basically blank and there are deep scratches under her cupid’s bow and the gloss has been chipped from there. 4) There is a small mark her left eye that also can not be removed. I messaged her immediately, and after a short struggle and suddenly unfriendly and unprofessional pms, we agreed that she would send me a refund of 30$ on the upcoming Thursday. When Thursday came, I received this cheery pm: I sent her another message with clearer pictures, which of course, went ignored, as did a follow up pm. I would never deal with her again, nor would I encourage others to after her childish message. I no longer expect a refund, though it would be appreciated.