I bought the ´Elfdoll Emma - Special Fullset` from coleen via layaway and started with paypal-payment on January 31st 2011. The whole time Coleen was very nice and answered fast to my questions. I made the last payment on April 21st. On 04-22-2011 12:12 AM, I got the last PN from coleen. She wrote the she will let me know when the packet is send. But she does not send me any informations about shipping until now. On Monday this week (May 9th), I asked her if she already sent out the doll. I did not get any answer. I wrote her 2 further PN (one on Tuesday, one on Wednesday), but she did not answer. As I checked her profile, I saw that she was online yesterday 02:31 AM. I also checked the for-sale-thread and I saw that it is still open and not declared as ´FINISHED - Please Graveyard´.