On the 5th of February, I contacted Tenshi-no-tsuki about a commission I wanted for one of my dolls. They were quick to respond to my messages and we worked out the details and I sent the money the same day. One of the stipulations of the commission was that I wanted progress pictures as the outfit was being made. Tenshi-no-tsuki said that would be no problem. They said for me to expect an update in a day or two. I left it at that. On the 9th of February I sent another message, having not received one by that time, asking for a little update. Tenshi-no-tsuki responded saying that they were sick and that they had been in bed for the past few days. I understand that life happens and told them such. They said that they were going to start it right away and would update me the next day. I got nothing. On the 14th I sent them another message saying that I wanted my money back because I had heard nothing. They then sent me a message saying that the commission was done, that they were going to post pictures after their camera batteries charged. They said that if I wanted my money back then I would have to wait until they got out of work. They also said that they would really like to send the outfit and perhaps a little something extra for the wait. I messaged them back the same day saying that if the insisted on sending the outfit that I would have to leave less then great feedback considering how everything happened. I heard nothing back. I sent another message the 16th of February, heard nothing in return. I no longer want the outfit, I just want my money back.