I did not want to have to come to this stage, butt I have no choice because as I'm a student in Singapore and it is near the national exam period, I do not have the time for stress like this. I sold a Soom Chrom to a buyer called Angeline425 2 weeks ago. Things went well during the transaction and I replied them without delay and told them I would send out the doll within 1 week, but I also told them to understand if I delay shipping. As I'm a student in Singapore and it is near the national exam period, I do not have a fixed schedule to head down to the post office. I did tell her that I would find time and send the doll out within 2 weeks like stated in my sales thread. I was about to send it out today because I found time over the weekend but just then she PMed me saying she wants the money back because I delayed shipping. Furthermore, she said that it was her 'client' who didn't feel comfortable with me delaying the shipping and who wants her money back. I had not heard of this client before this. Her request would have been alright if I hadn't used the money to pay off other things. I explained to Angeline425 and she told me that her client has made up her mind and wants the money back. It has made things difficult for me and she said that the reason she wants the money back is because i delayed shipping and I had deleted the contents of the sales thread. She also said that her client will not accept the doll even if i shipped it out. I did not ignore any of her PMs and i did state in the thread that I will ship out within 2 weeks and I do not have a fixed schedule. Angeline425 told me that she forgot to inform her client about that information. I believe that this oversight is between Angeline425 and her client. The sales thread I deleted wasn't on purpose. This was because the old DOA market required us to delete the content the moment the sale was done... and the new market was the other way round. I did not delete the content on purpose and explained everything to Angeline425. She told me her client still won't accept the doll and wants her money back I told Angeline425 that at the moment I can only send out 200usd because I used up the rest to pay for some stuff. I would send her the rest after I have sold the Chrom. But other doll owner friends of mine have advised me to not refund and ship out the doll instead since 1. It was her choice to act as an agent for someone. That in itself meant that she should have taken the responsibility to inform the people for whom she buy items about all the details about shipping. 2. 2 weeks is a reasonable amount of time to wait to ship something and it is well within the paypal grace time of 45 days. 3. It is within seller's rights to say that a sale is final once the money has been exchanged. I would like to amiably negotiate a resolution with Angeline425. I propose that I ship out the doll to her client as agreed previously. I will do so within the week, with EMS. If her client wishes to keep the doll, she may. If she returns or throws it away, that is her prerogative. Please see the post below for the PMs that were exchanged between Angeline425 and I.