I received my LTLine Anne about 3 weeks ago and she came with one open hand and one fisted hand. Also, the resin colour of the hands and feet does not match the rest of the doll. In the photos on the site she has two open hands, which is what I wanted and I specificly asked for the doll in the photo and they said that I will get her exactly as she is there. Well, I have been emailing them over and over again since my doll arrived, yet I get no reply. I find this really strange, since when I first ordered my doll, they were prompt to reply and very kind and courtious. Also, I know another person that had received the completly wrong doll and they were very good with emails to her. All I want is an open hand for my doll, it's her left hand and that fist really bothers me, I can live with the odd colour resin... Has anyone else had this problem with LTLine???