I know there is a thread similar to this started by Ren13 but I wish more people had posted about their problems because I would never have ordered from this company if I knew this would happen. Unfortunately her thread didn't come up until a week after I'd already made my order. I was curious, I wanted to see an AF Yin. Of course you can only get them through Laidoll. I ordered by Xi from there in September and in FIFTEEN days he was at my door. Not bad shipping at all. This time...no. I ordered my Yin on Feb. 3rd. Guess what? He still hasn't shipped. I understand that face-ups take time but even when I ask for an update I am given the run around until I threaten to file a paypal claim. Then suddenly my doll will be sent "next week". I emailed Laidoll (with the threat) and recieved a reply on March 16th. They said Ulat (the face-up artist) was working on my boy and they would ship him out the next week. I'd also PMed Change on this board and got a reply March 22nd saying Ulat had not even started my boy. Conflicting stories much? I'm at my rope's end. If I don't threaten to file a paypal claim or open a credit card dispute I don't get replies. And when I do it is appeasement that he will be sent "next week". I will be unable to recieve postal mail starting in mid April. I stated this and asked if it would be a problem to get him to me by then and was told there would be no problem. April looms closer and so do my $300 doll's chances of getting lost in the mail since the post office here refuses to give packages to people to whom it isn't addressed (a good policy but even if you sign the form they still won't give it to your envoy without a lot of hassle) and I won't be able to get mail to my house due to a rerouting issue. So buyer beware. I used to love this company and had experienced and heard nothing but good things. Now it seems everyone is having problems. I don't know, am I being unrealistic? Too demanding? I note I've only recieved ONE update in the past 50+ days and that was after threatening to file a paypal claim. I'm not worried I won't get my doll. It's just a matter of when. And if I'll even still want him after all this trouble . Any advice? P.S. If this is in the wrong area, sorry!