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Triskel Fantasy [2009]

Feb 11, 2009

    1. What did you order?
      White mohair for a wig

      When did you order?
      02/04/2009

      Did you order directly from the company, or through a distributor or dealer?
      Directly from Triskelfantasy

      How was the communication?
      Very good. I mailed a question and the reply came within 2 hours

      How easy was it to pay?
      It was ok.

      How long did it take to ship?
      I received the parcel on 02/10/2009

      Was the quality appropriate for the price, in your opinion?
      Yes

      Did the item look like the sales pictures?
      Yes

      Were you satisfied with the product?
      Yes, absolutely

      If you weren't satisfied, how did the company solve your problem?
      There was no problem

      Would you order from this company again?
      Yes, with pleasure!

      Would you buy this company's products second-hand?
      Yes
       
    2. What did you order?
      Two pairs of 12mm acrylic eyes, one pair of MSD sized boots, a Fairyland underwear set for MSD, an MSD sized necklace.

      When did you order?
      3rd of April

      Did you order directly from the company, or through a distributor or dealer?

      directly from the company

      How was the communication?
      There were notifications sent out after placing my order, as well as one after processing and one after shipping. While the website can be set to English and the order confirmation was in English as well, the processing and shipping notices were both in Dutch (I think). I still understood the general meaning of both messages.

      How easy was it to pay?

      Very easy! (Paypal)

      How long did it take to ship?
      It shipped out on the 7th of April (I had made sure to only order stocked items, though) and arrived today (10th of April).

      Was the quality appropriate for the price, in your opinion?

      Yes, very appropriate.

      Did the item look like the sales pictures?
      Yes.

      Were you satisfied with the product?
      Yes.

      If you weren't satisfied, how did the company solve your problem?
      --

      Would you order from this company again?
      Yes, definitely going to.

      Would you buy this company's products second-hand?
      Sure, why not.
       
    3. What did you order?
      Clothes from Cheerydollusa, a blue mohair wig, and a plushie.

      When did you order?
      8th March

      Did you order directly from the company, or through a distributor or dealer?

      directly from the company

      How was the communication?
      Very good, fast, and friendly.

      How easy was it to pay?

      Very easy! (Paypal)

      How long did it take to ship?
      The order contained pre-order clothes so it took a while (understandably).

      Was the quality appropriate for the price, in your opinion?

      Yes, very!

      Did the item look like the sales pictures?
      Yes.

      Were you satisfied with the product?
      Yes.

      If you weren't satisfied, how did the company solve your problem?
      One item sent was not what I ordered, but Triskel Staff solved this problem immediately and very friendly. The right item was sent to me fast and I was allowed to keep the item that had accidently been sent to me.

      Would you order from this company again?
      Yes, definitely going to. :chocoheart

      Would you buy this company's products second-hand?
      Yes.
       
    4. What did you order?
      Souldoll Ponette, MSC, some snaps, Yo shoes
      When did you order?
      16th of February
      Did you order directly from the company, or through a distributor or dealer?
      Directly
      How was the communication?
      Fantastic, the best customer service I've ever gotten, friendly, fast and helpful.
      How easy was it to pay?
      Very, Paypal
      How long did it take to ship?
      Once she got there and got her faceup, she was shipped the next day. From their part, very fast. From date of ordering, 93 days. Triskel did everything very quickly so I didn't have to suffer more :lol: All the other stuff shipped with the doll.
      Was the quality appropriate for the price, in your opinion?
      Absolutely. Triskel doll prices are heavier then straight from the companies but taking into account that customs taxes get paid without me having to do paperwork and the customer service they give is amazing, it's really altogether not negative at all.
      Did the item look like the sales pictures?
      Yes
      Were you satisfied with the product?
      Very much so
      If you weren't satisfied, how did the company solve your problem?
      n/a
      Would you order from this company again?
      Absolutely! In fact before the door hit me on the way out, I was back in again, now on layaway program with them :)
      Would you buy this company's products second-hand?
      I'd rather buy from them since they're so nice to deal with but yes.
       
    5. * What did you order? Kledingset MSD
      * When did you order? 29th of June
      * Did you order directly from the company, or through a distributor or dealer? directly from the company
      * How was the communication? very good, they answered all my questions
      * How easy was it to pay? very easy, bank-transfer
      * How long did it take to ship? It arrived 13th of July, the most time need my bank to transfer the money
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Yes
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? Of Course
      * Would you buy this company's products second-hand? Depends one the item ^^