It's a bit ridiculous to have to come so far because of something like this, but here we go I first pm'd july31 about a Sphaler wig and she agreed to hold it for me til I could pay for it. I asked about shipping cost with tracking number and she replied: Hi, No problem. Shipping without tracking according to usps.com is about $13, with tracking is $18. If shipping is actually cheaper, I'll refund the difference. I paid for the shipping with tracking number, because I do not trust the Postal service of my Country. She posted the wig on a friday, and when I asked for my tracking number she said that "had left the receipt at work". Fine, I'd wait til monday. The answer: Hi, Double-checked the receipt, apparently I didn't get a tracking number. When I went to the Post Office, the employee there said that $18 pays for basic shipping, if I had wanted Priority Mail (which I asked for) shipping would have started at $40, with addition of a tracking number for an additional $10. So, there's no tracking number. Sorry. I asked for a picture of the receipt, and she started not to answer my pms. I naturally became worried and drier, but never rude. Next thing she wants me to mail the wig back when it arrives to get a full refund. Okay, let me see if I can get this straight. First, you never asked to see proof of the receipt. Second, did you want to pay another at the minimum, $45 to ship the wig to you with tracking? Because I sure enough was not going to eat that amount of money. If you're so unhappy, when the wig comes, mail it back to me and when I receive it in the condition I sent it out in (which was near brand-new), I'll refund you the $48 you paid me. I'm so sorry you're so unhappy with this transaction, you feel the need to threaten me with going to DOA. And Paypal? Paypal will tell you to wait and see when it shows up. I know, I've already contacted them about you, because I knew you were going to be a headache. Though congratulations, you have given me the final reason to say I'll no longer ship anywhere but the US and Canada; because of people like you. I'll await the return of the wig, and until such time I don't see the need for any further communications. Ok, the wig arrives to me on the 7th, and the postage sticker reads 3,81 I asked her the refund for the other 14$, and she says Okay, seeing how you're not apparently returning the wig to me, which by the way I know you didn't mention, that was my "demand" to use your word. But fine. In answer to the "$3.81 postage refund the difference", the $3.81 is what I paid for delivery assurance for me. So the Post Office could confirm you received it. No, it's not a tracking number, as the only people who could check it would be the US Post Office. It was not the postage, it was just listed on the second of two stickers. One was the postage, which was $15.00, and the assurance which was $3.81. So in actuality, I spent $18.81 on shipping. I'm being kind enough to waive the $0.81, so could you be kind enough to just let it end here? Or the option to return it and get a full refund is there. Thank you. I don't understand how can the full value be higher than the one in the envelope. I will not return the wig, even though I was dissapointed to spot red/pink stains on its back. All I want now is the difference back and to leave negative feedback, not because of the wig, but because of her lack of respect with myself and with my concerns. I will post pictures as soon as I have a camera. If july31 would be so kind as to show me the receipt, I'd not have to get so far. I have all the pms if that's needed.