Some time ago I contacted another Marti about an Unoss they had for sale for quite a high price, 3000USD. I wanted to know if she was willing to consider a long layaway. She did accept it, making clear that they would not be able to return the payment once done. As the doll was my ultimate grail I didn't mind, at the time I was sure I could pay all parts. We had some small quarrel about which amount was the whole price of the doll, her sales post had the amount ins USD, my offer which she accepted was in euros and the sum she gave to my was in yet another currency. The currency she gave me had the chance of making the price move severely up had the currency values fluctuated. I was a bit upset about this, but swallowed my discontent and accepted it. Situations changed, I ended up losing a job and couldn't buy the doll. I had made a payment of 500€//675USD and honoring her rule of no returned payments I asked if I could use the payment I made to buy another doll of hers. She had not made it clear if this was possible or not, so I wanted to find out. Her answer was no. The doll I would have liked to buy with my first payment was worth of 450USD, so she would have ended up getting more for the doll than normally, but she still said no. At this point I was shaken and sad, feeling that I had thrown a large sum of money in the trash. I also blamed myself for this as I wasn't the perfect buyer; I asked a lot of questions and apparently she understood some of them as a wish to change the deal (few were close to this, but most of them just curiosity and uncertainty).The reason I haven't acted before was that I was blaming myself for the whole mess and felt downright humiliated every time I thought about it. Had I not told about this to my friends and heard their opinion I might have just staid quiet, even though the lost money weighed heavy on my budget. Marti did promise that if my situation changed and I could afford Unoss the first payment would still count which I find really fair from her, but considering my life stituation it wasn't much of an help. I read the messages between me and the seller several times, and found no mention of being not able to change the payment from doll to another, only that refund as money was not possible. TL; DR Agreed on buying expensive doll with long layaway, situations changed, pestered seller about unclear things, couldn't buy the doll after all and lost close to $700 as seller didn't agree to change the payment from a doll to another even though there was no rule against this in her sales post/PM's. What did I learn? No matter how much you want some doll, make sure you ask everything and make every tiny little thing clear before agreeing on buying, no matter how small or stupid it seems at the moment :P Even if the matter between me and her doesn't change at all after posting this, I think it doesn't hurt others to know this kind of mess is also possible.