1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Update [VOLKS] Temporary Web Store Closure and Server Migration

Mar 8, 2014

    1. [​IMG]

      The VOLKS USA, Inc. Web Store will be temporarily closed on the following dates.

      WEB EVENT* MAINTENANCE – March 14th @ 6:00PM ~ March 22nd @ 11:00AM

      We will be temporarily closing the VOLKS USA Web Store for planning and price adjustments for the web event!
      The web store and shopping cart will be disabled on Friday, March 14th @ 6:00PM.
      Any items that remain in the cart at 6:00PM will be removed.
      Service will be reinstated on Saturday, March 22nd @ 11:00AM.

      SERVER MIGRATION – March 25th @ 6:00PM ~ EARLY SUMMER 2014

      The VOLKS USA Web Store will be closed due to an important server migration.
      During this time customers will be unable to make purchases and browse the web store.
      Any items that remain in the cart on Tuesday, March 25th @ 6:00PM will be removed.
      Please complete your purchases before March 25th @ 6:00PM to avoid this.
      The projected reopening time is sometime early Summer 2014.

      NOTE: Due to the change of servers; the Tenshi-no-Sumika Event and Sumika Blogs’ service will be discontinued. All new and future updates will be provided through the VOLKS USA, Inc. Official Facebook Page.

      *Any purchases made through our web store during web event will not be eligible for local pick-up service.

      We apologize for any inconvenience that this may cause.​
       
      #1 VolksUSA, Mar 8, 2014
    2. Will the information in the blogs such as tutorials and showcases be archived and available somewhere once the blogs are discontinued? The tutorials are especially useful, so if the information is going to be lost I'd like to at least be able to take screen shots of a few of them. :sweat
       
      #2 thesaraghina, Mar 8, 2014
    3. Please don't run all of the announcements through Facebook! :sweat Not everybody uses Facebook. The blogs were really great for keeping up with Volks news, and I second that the tutorials were super helpful and fun! I'd also miss the features where owners sent in pictures of their Volks dolls!
       
      #3 snowgray, Mar 9, 2014
    4. I agree- the blogs are such a great resource for information on Volks' products, and it was always fun to be able to see all of the different owner photos. Even if you stop taking owner photo submissions, I think most Volks fans would really appreciate having the blogs stay up as archives of all of the resources and events and goings-on from the US branch and its customer base.
       
      #4 chobi, Mar 9, 2014
    5. I would also like to see the blogs continue to be archived, if not updated. There is a lot of useful information in the past posts.
       
      #5 MilkyTea, Mar 10, 2014