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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Weeping Resin? What's happening?

Mar 11, 2015

    1. Hi! I need some help with a new body that I just bought from the MP. When I unwrapped the body from the bubble wrap I noticed she was wet and sticky. I thought it was odd and I immediately felt like the resin was weeping. I left the body out over night and it's better but it's still tacky and it actually gets wet in some places.

      I'm thinking that the resin may not have properly cured causing it to weep. Has this happened to anyone else? Do you have any ideas about what I should do? I bought the body second hand but it's basically a brand new body since it was just made at the end of 2014. The resin is normal yellow.

      Thanks for any help or suggestions!
       
      #1 Pony, Mar 11, 2015
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    2. Weeping resin is NOT a good sign. This is a touchy subject, because I'd like to think that the previous owner did not know about this and the temperature shifts in the shipping may have kicked it off. But weeping is a sign of improperly cured resin and should be disposed of. It's toxic to breathe the fumes and PLEASE say you washed your hands after handling this body. I don't know how you would go about it, but you should get a refund from the seller and the seller should get a refund from the company. Or you can maybe get a replacement from the company. I'm so sorry to hear about this, it's heart breaking to look forward to something like this only to have it go south. Best of luck, I hope other people can come up with better advice but you should at least get in contact with whoever sold it to you and let them know what's happening to the body.

      I have read elsewhere that if the weeping is minimal, you can heat it slowly in the oven (not one you cook food in!) or with a hair dryer (for a looooong time at a reaaallly low temp, because heat + plastic = melt). But if it's tacky, it's most likely got to go :(
       
      #2 jmlukens, Mar 11, 2015
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    3. I wonder if the body was coated with anything... Some kinds of sealant can get sticky when they're exposed to broad temperature and humidity changes. You may want to ask your seller what, if anything, they put on the body before you stick it in the oven or anything like that. If it's just a case of the coating-gone-bad, that's relatively easy to fix by removing the mucked-up sealant.
       
      #3 Brightfires, Mar 11, 2015
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    4. Yikes! I just finished washing my hands with soap and water. Thanks! I know the seller turned the bodies she bought around quickly so I truly hope she didn't notice the problem. I had already bought one from her in a different color of resin from the same company and it was fine. This was the second body I bought. It was not only tacky, it was actually wet. Like it had just been rinsed in water.

      Maybe she could get a replacement body since I'd hope that the company would stand behind their products. That's a good idea, thank you. I don't think I want to try the oven technique since I'd rather try to order a new body from the same company. I didn't want to wait 6 months so I bought the body on the MP. It was basically a brand new body which I really love and feel so sad.

      Thank you for your help and suggestions. This is the first time I've ever had something like this happen. :(
       
      #4 Pony, Mar 11, 2015
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    5. The wetness, is this something that is all over, or is it a bit blotchy (like as if the bubbles from the bubble wrap have left an 'imprint')?
      I know that when I receive my dolls from the casting company, they are always a bit wet-looking when I unwrap them. It's residue from the mold release they need to use to get the resin parts out of the molds. A quick cleanup with a dry cloth is enough to make the doll shiny new.

      If the wetness is sticky (meaning you can't easily remove it), then this isn't mold release, but it might be resin that hasn't cured properly. Do you own any other resin dolls? If so, does the resin of this body feel very different from your other dolls? In my experience, resin that hasn't completely set feels, and looks, a bit waxy. When running over the surface with the back of your nail, you don't feel a smooth texture, but there's a bit of a resistance, just like when you run your nail over an elastic band, or a silicone cap. Uncured resin also sounds different. That's because it is still a bit flexible (like how glue is when it hasn't completely dried).

      When you suspect you're dealing with uncured resin, don't try to fix it yourself, please, but contact the company. This is a faulty product and it shouldn't have gone through their QA. You're entitled to a replacement.
       
      #5 Silk, Mar 11, 2015
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    6. The waxyness might vary from company to company, or in other words, if it's really just a bit flexible, I thought that was normal? If it wasn't, how should it be possible to cut into it for mods. Not as soft as butter, but still, with a sharp enough cutter, easily managable. Sorry if that's a silly question, still learning!
       
      #6 Eolomea, Mar 11, 2015
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    7. No, you are right, resin needs to have a bit of flex, because if not, any sharp object would chip away at it the moment it comes into contact. But with a doll you're not supposed to be able to take a finger and bend it, when using force. That usually only happens when you've heated the resin. When resin hasn't cured, you're also able to apply brute force to tiny details (like... an ear), and it won't really break, as more tear off the head. At some point you're going to see hairline fractures that get bigger and bigger the more pressure you put on it.

      With waxy, flexible, I mean that when you're cutting it with a knife, it works really heavy and (when the resin is really badly cured), it's so non-slipping, that the knife gets stuck and you have to wrench it out. Environmental resin looks a bit waxy sometimes, but it is not at all what uncured resin looks like. And it feels like resin is supposed to: Very sleek. The surface of uncured resin looks, and feels (when you're running your finger nail over it) a bit like a bouncing ball. It's non-slipping and has a very ugly, dull sheen.

      Now, the examples above are pretty bad and if resin comes out of the mold like that, there's only one use for it: Filling up the trashcan. But even in lesser degrees, uncured resin will still have that non-slipping, dull surface.
       
      #7 Silk, Mar 11, 2015
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    8. Thank you Silk for clarifying this. It's so good to be able to learn from one another, and I don't say this as a hollow phrase, it means a lot to me.
      To Pony, I wish you all the best, and I feel sorry for what's happening to you here :nowords:.
       
      #8 Eolomea, Mar 11, 2015
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    9. When I unwrapped the body yesterday it was wet all over and tacky at the same time. It had been on the mail truck all day but my postman didn't try to deliver it and just left a notice in my mailbox. I was expecting the delivery that day so I was able to catch the missed delivery and ran to the post office to claim the body. I opened it immediately when I got home. Like within a minute of entering the house. It wasn't super cold out yesterday so I don't think condensation would form that fast.

      I left the body out overnight and it was definitely better but still a bit sticky this morning. When I tried to slip on a pair of jeans the legs felt sticky and waxy like you describe, Silk. Like there was a resistance to the fabric. I tried the jeans on my Unoa and they slipped right on. I do have other resin dolls and this new resin did feel different. But I'm wondering if it just might be mold release because I wrapped the body back up in the bubble wrap early this afternoon to see if I could duplicate how the body felt when I first opened it. Then I had my husband look it over several hours later and it is much better. There's no more wetness to it and he said he didn't feel any problem at all except for maybe a very slight wax. I think I feel a little wax and it seems to be a bit shiny. But it's a lot better now and the resin is beginning to feel more normal. I compared it to the pink resin body from the same seller and company and there's barely any difference. My husband and I did notice a couple of dried, slightly crusty spots on the legs. Like something dried on them.

      I rewrapped the body tonight and I'm going to check it again in the morning. If the resin is truly a problem then I'd think it should continue to weep no matter what. But if it's the mold release, then it might be wearing off as the body is handled. If it's in good shape tomorrow, I'll give it a bath in Dawn dish soap and wipe it down.

      Thank you so much for your insight into mold release, Silk! I wouldn't have known about that and I really want the body to be ok because I like it a lot and it's a perfect match for the head I bought it for. I appreciate your thoughts, Silk, especially considering your expertise as a doll artisan. Thank you!

      My fingers are crossed that it's okay tomorrow!
       
      #9 Pony, Mar 12, 2015
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    10. I wish I could help more. I'm not really knowledgeable about the making of dolls.

      Well, if you're going to wash the body, maybe it wouldn't hurt to give at least part of it a go with a Mr. Clean Magic Eraser? That's practically standard doll cleaning fare.

      It wasn't a resin doll, rather one of my vinyl Dollfie Dreams, but I did use a magic eraser to clean off a Clean & Clear product I was using to destain my Alna one time. It was thick and goopy, and the magic eraser worked through it to get it off her skin.

      Certainly be careful if you are handling any toxic materials.
       
      #10 Gamma Ray, Mar 12, 2015
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    11. Thank you! I'll give that a try too. I won't be able to wash it until Friday. Right now I have it wrapped up in its box so I'll be curious to see how it is in a couple of days.

      The seller has been in contact with me and we're working through the problem. She's been great and I appreciate her willingness to help me out. :)
       
      #11 Pony, Mar 12, 2015
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    12. Getting support from the seller is wonderful. Please keep us updated to what's happening with your body!
       
      #12 Eolomea, Mar 13, 2015
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    13. I think it's going to be ok. It's day 6 after it's arrival and it now feels like normal resin. The tackiness and oder are gone and the clothes slide on without sticking. The waxy look is also gone. This is even after I had re-wrapped it in its bubble wrap and re-boxed because I wanted to be sure the problem didn't start up again with storage. The body became "normal" by Friday morning which was day 5.

      This was my 14th bjd and the first time one ever arrived in this state. I've had dolls show up in all seasons without a problem. So I have no idea what was up with this one. I think all of the issues arose from some sort of moisture around the body that must've soaked into it. And the moisture was enough to soak deep into the resin because a wipe down wasn't enough to dry it causing it to "weep." It had to evaporate from the inside out.

      The seller has been wonderful. She contacted the company she bought the doll from who contacted the manufacturer. Some thoughts by the shop were that the body was made around Christmas and maybe it was rushed through the sanding process which could account for the sheen and waxi look. I'm still going to give it a bath and a light going over with a Mr. clean sponge.

      The manufacturer would not consider a replacement because they had no reported problems with resin not curing. I wonder what would've happened had this really been the issue? But I'm not going to worry about it because everything is fine!

      Thank you for all the suggestions and concern. I really appreciate it! And the head I bought the body for fits perfectly and is a spot on match! I love it!
       
      #13 Pony, Mar 14, 2015
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    14. I'm glad to hear everything seems to be working out, Pony :) I hope the body continues to be okay!
       
      #14 Gamma Ray, Mar 15, 2015
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    15. That is a very awful problem! I'm very happy to hear the body is normal now, Pony!
       
      #15 nils.alm, Mar 15, 2015
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    16. I had no idea that so much could go wrong with resin. I can see that happening with dolls made by persons just starting to cast resin, but not with a reputable company that has professionals employed. Glad that Pony's problem was solved, but was anything found that caused the problem in the first place. Silk's information is useful, as she is knowledgeable about the problems with casting resin, especially the safety measures. Did not know that the mold release agent left a wet residue that companies obviously clean off first thing.
       
      #16 flyboru, Jul 2, 2016
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