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Why DO sellers not include paypal fees in prices?

Oct 24, 2014

    1. I know there's a more general, how to be a good buyer or seller thread, but this is something I see happening at least 50% of the time... and it's against Paypal's ToS to be doing it. So I'm curious, why are people doing it so much, when Paypal pretty explicitly says you shouldn't be doing that?

      So people who do add fees on extra, why?

      And people who don't, why not?
       
    2. I agree with you, that the PayPal fees should be absorbed by the sellers. That is what I would do, if I was selling something. I think people who have the buyer, pay the fees, are just wanting to get as much money as they can, out of whatever they are selling, and if they can get the buyer to pay the fees, why not take advantage of it, whether it is against the rules or not.
       
    3. I don't ever ask for Paypal fees, and I don't buy from people who do -- because when I signed up for a Paypal account, I agreed to abide by Paypal's ToS. I figure that if I'm not willing to follow Paypal's rules, then I shouldn't use their service; unlike most things in life, this seems fairly straightforward to me.

      I wish someone would explain why they think it should be the buyer's, not the seller's, responsibility to cover the fees. I've asked this question in several threads, but afaik no one has ever come back with an answer.
       
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    4. I really, really despise this practice (it happens a lot in the anime figure/plush community, too- I've had to cover PayPal fees more often than I can count; it's always a pleasant surprise when I don't have to, and that's sad). It's just- if you listed the sale, you are the merchant in that scenario, so the fees are your responsibility. You chose to sell on Paypal, so follow the rules of Paypal! Legit companies don't ask the buyer to cover the fees, because they know it's unprofessional and would likely result in many unsatisfied customers and lost sales. Grrrr. Echoing Cynthia, I'd love to hear some justification for fee coverage being the buyer's responsibility rather than the seller's.
       
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    5. I think it might be because people give the option of paying through personal payment on paypal, instead of giving an actual statement? Which is also against the rules, of course, and probably as illegal as marking items as a gift when you ship them to try and avoid custom fees. Whenever I've seen a seller cover the fees, it was because they made an invoice for you.
       
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    6. If I want to use Paypal's service, I need to pay a fee to do so, it's extremely simple.

      I refuse to buy from people who charge paypal fees to their buyers and I don't charge them to my buyers.
       
      • x 1
    7. I agree with most of what has been said here. I actively avoid sellers who charge paypal fees separately -- I hope they keep that in mind too. Anytime I see paypal fees separately, I hit the back button. Doesn't matter what it is or how much I like it. I don't support that practice and I think a lot of sellers have missed opportunities because of it.

      I think some people do it out of greed (expensive dolls means higher chunk to be taken out of the profit upon selling it) and others do it out of ignorance (don't realize it's against the ToS or don't think it's a big deal). I really don't think there is any justification for it and I also wish DoA would make it a rule on the marketplace. I get that they're not going to support the ToS of another company, but why not just make it a part of DoA rules? :/

      But since I pay for my own fees when I sell, I'm not going to pay for them *again* when I buy. -_- It's the price we pay for convenience. The only time I would ever charge paypal fees is during group orders as an organizer as the money is not for profit, but to go towards a payment to the company.
       
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    8. I agree with you, that is the only circumstance where I think it is acceptable.
       
    9. I know when im sending money to someone who i'm buying from, I stare at those too options they give you lool.

      I will pick merchandise payment to use if

      a) the seller hasn't stated i need to include ppfees if im using this method, and then I won't include fees in the payment im sending.

      b) if the seller asks for fees and if its something im worried about getting damaged or loss i will include the fees in the payment im sending so i can use paypal's protection on that.

      because im thinking about what I want out of paypal i include the fees on my end so that I can use all of the options given to me through paypal if needed.

      Otherwise i will send as personal
       
    10. You know, sellers asking for PayPal fees to be covered by the buyer always make me wonder - if they want amount X for their doll (or other item they're selling) why aren't they asking amount Y for the doll, which equals X + PayPal fees? Just put the doll up for sale for a little more and you got the fees covered.
       
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    11. I always saw the PayPal fee as a sort of tax. If you go to a store and buy something here, then you know you're going to have to pay more than the price tag lists. Where I live, you have extra added to your total when purchasing. If you buy something for $9.99 you will actually be spending about $11.00.

      Only places that don't add during the total charge are garage sales, and I've even been to some of those that tax you and add an extra fee to the price.

      Sent from my XT1030 using Tapatalk
       
    12. Except the paypal fee is more like the invisible credit card use fee that stores have to pay when someone pays for something with a credit card. If you pay with credit card rather than cash, you don't hear the person working at the cash register saying "please add 3% to your purchase for credit card transaction fees", the price is just included in the cost of the item.
       
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    13. I agree that it is ridiculous to ask for pp fees instead of adding it to the cost of the object. I only pay the fee during Group orders and for their shipping costs.
       
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    14. Makes my blood boil too. Agree with all that the price stated should include PP fees. It is in PP's ToS and it is the more honest approach. You go into a sales thread and see a decent price, then see that you have to add fees to that. That is a low ball and pretty shoddy sales practice.

      And the worst is when the listing doesn't state that PP fees will be added and, having agreed the sale, the seller states that the fees need to be added to the agreed price. That goes against the MP rules here that the stated price needs to be the final price.

      You should NEVER pay by personal payment, unless it is someone you know and completely trust. This is not because the doll might be damaged in transit, but because you could have yourself a flakey seller. I don't see it so much here, but certainly in the action figure world people get ripped off on too regular a basis with private sales. I have even heard of someone packing an action figure box with stones and sending that, without the figure. As they got the buyer to pay by personal payment, they were stuffed. So, no, I will not pay by personal payment.

      These things shouldn't rile me, but they do.
       
    15. When you buy a doll, your paying money for the doll and the shipping price of how much the delivery service charges to ship it.
      A person who buys a doll will just pay for that.
      Yes, its an add on fee, but unless the seller gets the time to get off their butt or squeeze some time between work to get the doll on the site for sale and get the doll from their home to the postal service you wouldn't have the doll.
      When your order a pizza to be delivered to you home do you tip?
      The way i see it, paying the PayPal fee is almost like a gratuity tax. Tbh, this is mainly something between a seller and their buyer.
      If you really want the doll and you think its worth it, what's a little more?

      The fact that they ask for it is rude. Sure you shouldn't have to pay more, but its a somewhat respectful thing to do.

      Sent from my XT1030 using Tapatalk
       
    16. That's irrelevant, however. Paypal's Terms of Service expressly forbid charging the fee to your customer, the way it's being discussed here, as well as forbidding sellers from requesting money be sent as a personal payment:

      There's more, pages and pages of information, but these two are the best outline of the problem I can spot at the moment. You cannot request that a buyer sent a personal payment, or you are in violation of the Terms of Service you agreed to when registering your account. And you cannot add an extra fee for the "privilege" of using PayPal--that is, charge a PayPal fee on top of the regular price. The price has to be the same with or without PayPal's involvement.

      The reason people don't include the fees could be any number of things. They think they're being clever and circumventing the system. They think by listing with a lower price, that they'll trap someone into buying and paying the same price or more than other listings. They don't realize it's not allowed. Whatever the reason, it's not acceptable, however.

      I've recently passed by several listings that were asking for PayPal fees on top of the asking price. I refuse to patronize any seller who is doing business that way. In the Marketplace, there is one situation only where it's okay to add PayPal fees, and that is Group Orders, because the organizer does not receive the money for any purpose other than to redirect it to the company. That's it; that's the only one. It doesn't matter how "you view it" or what "you think it is," the verbage from the ToS is fact, and states it's not allowed. Period.
       
    17. I hate it when people who are selling want their PayPal feel paid. The rest of us follow the rules and pay the fees, they should do the right thing, too. And it's really ridiculous that they can't just add in a few dollars to the price, if it bothers them so much. Why make everyone go against the rules along with them???

      I've had to pay the stupid fees when buying a few times. One time it was to an actual doll business (ff&d)--a US agent for a certain company (dhs) who was offering an exclusive only through them. I'd already committed to buy and asked to do layaway, and they said for layaway payments I'd have to pay the Paypal fees. I was SO annoyed. I should have just reported them but I was unsure about layaway--although no other company did layaway that way! I'm never going to buy from that company again, even though I think they stopped doing that. It still annoys me.
       
    18. But retail stores mark up their prices 60-80% anyways so they are still making a profit. I dont think you can compare this to retail. xD*fixed*
       
    19. Doesn't matter, whether it's a retail store or a small booth at a craft fair that takes credit card, they don't say "oh, you have to pay more because fees"
       
    20. I add if people ask to add. Otherwise just don't add and don't ask the seller if I should.
      And I never ask people to add the fees myself.
      Was surprised reading coments here. Never thought it was that serious :lol: