OK, this is the limit, i think. i gave them a chance because everyone says they're always late but their product is so good. i've waited since April, for heaven's sake. and it's too late for me to file a complaint with Paypal since i waited so long. I WANT MY EYES. i've already sent a complaint to Masterpiece. is there anything else i can do? EDIT: i finally got in touch with Masterpiece (their email was down) and it looks like my order got lost in the shuffle. they were very polite and apologetic, and my eyes arrived last week. yay Masterpiece!