1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice
Severe ongoing issues and concerns with Dollshe Dollshe Ban

Nabarro's Boys feedback

Jan 5, 2012

    1. Feedback for Nabarro's Boys. :cool:

      * What did you order?
      * When did you order?
      * Did you order directly from the company, or through a distributor or a dealer?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
      * Any additional words/thoughts on this company?

      PLEASE STICK TO THE FACTS!
       
      #1 Tsukasa, Jan 5, 2012
    2. * What did you order? Har (head / blank)
      * When did you order? October 2011
      * Did you order directly from the company, or through a distributor or a dealer? Directly from Nabarro
      * How was the communication? No problems
      * How easy was it to pay? Easy / online payment
      * How long did it take to ship? Something like 3~4 days, really quick
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Yes
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes
      * Would you buy this company's products second-hand? Yes
      * Any additional words/thoughts on this company? Har came in a nice package and with free glass eyes.
       
      #2 Tsukasa, Jan 5, 2012
    3. * What did you order? Har
      * When did you order? October 9, 2011
      * Did you order directly from the company, or through a distributor or a dealer? Direct
      * How was the communication? Good
      * How easy was it to pay? Easy, with Paypal
      * How long did it take to ship? Shipped October 23, arrived November 15
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Yes
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? Yes
      * Would you buy this company's products second-hand? yes
       
      #3 zekarmisama, Jan 5, 2012
    4. * What did you order?
      One head (Har)

      * When did you order?
      Early November, 2011

      * Did you order directly from the company, or through a distributor or a dealer?
      Directly from Nabarro/Mushoom on DoA

      * How was the communication?
      Excellent, she's very kind and answers fast.

      * How easy was it to pay?
      Very easy (paypal)

      * How long did it take to ship?
      My order was posted 3 days after my last payment. The parcel took 9 days to come to France. The tracking number never really worked, it was registered but it did not "move". I don't know why but it's the China post office fault, not Nabarro's.

      * Was the quality appropriate for the price, in your opinion?
      Yes, very! It's not expensive for such a beautiful item.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Yes.

      * If you weren't satisfied, how did the company solve your problem?
      /

      * Would you order from this company again?
      Yes.

      * Would you buy this company's products second-hand?
      Depends on their condition but why not?

      * Any additional words/thoughts on this company?
      The head was sent in a beautiful box with a designed card and free glass eyes. <3
       
      #4 Algesiras, Jan 11, 2012
    5. * What did you order? Har head
      * When did you order? 20 September 2011
      * Did you order directly from the company, or through a distributor or a dealer? Directly from Nabarro trough Flickr mail
      * How was the communication? very good
      * How easy was it to pay? easy with paypal
      * How long did it take to ship? two weeks more or less
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Yes!
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? sure
      * Would you buy this company's products second-hand? Yes
      * Any additional words/thoughts on this company? it came with glass eyes ^^
       
      #5 Gothland, Jan 16, 2012
    6. * What did you order? Nabarro's Yakumo head.
      * When did you order? January 20th, 2012
      * Did you order directly from the company, or through a distributor or a dealer? From the company.
      * How was the communication? GREAT!
      * How easy was it to pay? very easy, with paypal.
      * How long did it take to ship? Since they had Chinese New Year holidays, it took 16 days to ship.
      * Was the quality appropriate for the price, in your opinion? yes, very appropiated! The quality is very good and the head is beautifully sculpted and well finished.
      * Did the item look like the sales pictures? Exactly the same and even better in person.
      * Were you satisfied with the product? Very much!!
      * If you weren't satisfied, how did the company solve your problem? --
      * Would you order from this company again? Yes!!
      * Would you buy this company's products second-hand? Yes if the item I want can't be purchased directly from Nabarro.
      * Any additional words/thoughts on this company? Nabarro is great!
       
      #6 Shin, Feb 14, 2012
    7. * What did you order? Nabarro's Yakumo head.
      * When did you order? January 20th, 2012
      * Did you order directly from the company, or through a distributor or a dealer? From the company/artist
      * How was the communication? Excellent.
      * How easy was it to pay? Very easy, with paypal.
      * How long did it take to ship? Because of the New Year Holiday shipping was delayed until the first week of February.
      * Was the quality appropriate for the price, in your opinion? More than appropriate. The head is beautifully sculpted and very professionally finished with thick resin and magnets embedded within the resin for the head cap attachment (I thought that was pretty great).
      * Did the item look like the sales pictures? Very much so.
      * Were you satisfied with the product? Very satisfied!
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes!
      * Would you buy this company's products second-hand? Yes if the item I want can't be purchased directly from Nabarro any longer.
      * Any additional words/thoughts on this company? Nabarro is a great seller to deal with, products are beautiful and my head came packaged in a very cute and colorful box with lovely glass eyes as a gift.
       
      #7 AlisonVonderland, Feb 20, 2012
    8. *What did you order? Har (head)
      * When did you order? November 2011
      * Did you order directly from the company, or through a distributor or a dealer? directly
      * How was the communication? perfect and fluent
      * How easy was it to pay? easy- pay pal
      * How long did it take to ship? not too long according to the speed of China post
      * Was the quality appropriate for the price, in your opinion? quality was worth the price
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? oh yes
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? YES!
      * Would you buy this company's products second-hand? yesWally will get re-released one day...
       
      #8 waranamama, Feb 27, 2012
    9. * What did you order? Wally head, Yakumo head, some wigs and eyes.
      * When did you order? Somewhere at the end of March; payed for Yakumo yesterday
      * Did you order directly from the company, or through a distributor or a dealer? directly from Nabarro (Mushroom on DOA)
      * How was the communication? excellent, Nabarro is very friendly and super-fast in replying!
      * How easy was it to pay? very easy (paypal)
      * How long did it take to ship? about two weeks' time - the package came on April the 11th.
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? even better in person
      * Were you satisfied with the product? yes, very much!
      * Would you order from this company again? definitely, I will!
      * Would you buy this company's products second-hand? yes, if the item I want won't be avaliable directly from Nabarro
      * Any additional words/thoughts on this company? Nabarro is a true professional, very talented and skilfull, her dols are real works of art. I would recommend her to anyone.
       
      #9 Reya Dawnbringer, Feb 28, 2012
    10. *What did you order? Har (head)
      * When did you order? October
      * Did you order directly from the company, or through a distributor or a dealer? Ordered directly from Nabarro
      * How was the communication? Great! She usually answers the next day or 2 days later, but no more than 3 days long.
      * How easy was it to pay? Easy, through PayPal.
      * How long did it take to ship? Quickly
      * Was the quality appropriate for the price, in your opinion? Very!!
      * Did the item look like the sales pictures? Absolutely!
      * Were you satisfied with the product? Very much so.
      * If you weren't satisfied, how did the company solve your problem? ---
      * Would you order from this company again? Yup!
      * Would you buy this company's products second-hand? Perhaps, if it was in good condition.
      * Any additional words/thoughts on this company? Nabarro is very friendly, I&#8217;ve emailed her a few times. Also, she&#8217;s very caring! When I thought my package was lost, she actually went to her post office to ask them about it. I don&#8217;t know many people who would do this. No hesitation to buy from her!
       
      #10 bunny27, Feb 28, 2012
    11. * What did you order? Nabarro's Yakumo head.
      * When did you order? March 8th, 2012
      * Did you order directly from the company, or through a distributor or a dealer? From Nabarro through Flickrmail.
      * How was the communication? good
      * How easy was it to pay? very easy, with paypal.
      * How long did it take to ship? arrival on April 5th
      * Was the quality appropriate for the price, in your opinion? normal price for an artist created head (136 dollar including postcost).
      * Did the item look like the sales pictures? Yes - absolutely beautiful. I appreciate all the different face-ups Nabarro has on Flickr.
      * Were you satisfied with the product? Very much!!
      * If you weren't satisfied, how did the company solve your problem? --
      * Would you order from this company again? Yes!!
      * Would you buy this company's products second-hand? Yes, if it can not be purchased directly from Nabarro.
      * Any additional words/thoughts on this company? Really great craftmanship - and the eyes that he came with were of a good quality.
       
      #11 Cyador, Apr 6, 2012