1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

The Doll Market

Mar 29, 2017

    1. Feedback for The Doll Market
      www.dollmarket.com

      I haven't seen a review thread for them but they do offer a selection of on topic dolls, parts, and accessories for on topic dolls.

      Please copy and paste this template, then give your responses. :)

      * What did you order?
      * When did you order?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * Tell us some of the positives and negatives about this product (optional)
      * Would you buy more from this company?

      Feel free to include one or two photos of your purchase.
      ----

      * What did you order?
      The most recent order was a pair of DollZone Yellow 70 cm male jointed hands.

      * When did you order?
      March 21, shipped the next day, arrived within three days after that. They are consistent with fast shipping.

      * How was the communication?
      Honestly, poor. I've e-mailed them several times about different orders and never gotten a reply. I think if you call them you may have better luck. Luckily there haven't been problems with my orders, I just had questions about items for sale/stock of certain items/etc. I've never gotten an acknowledgment that they get my e-mails period when I've had questions before an order or after I placed an order. A receipt is automatically sent out after you order through and you always get a shipping notification so I know my e-mail address isn't just blocking their e-mails.

      * How easy was it to pay?
      Easy, they accept payment by card but not through PayPal. If you have an issue with payment you don't really have a workaround.

      * How long did it take to ship?
      All my orders have shipped the soonest business day. I often ordered in the wee hours of the morning (don't we all?) and it shipped the very same business day every time.

      * Were there any missing or broken items in your order?
      Nope. Everything is always well packaged, just as I expected it to be. No issues in shipping either.

      * If there were any problems with your order, how did the company handle them?
      No problems with my order. Only concerns prior to ordering going unanswered.

      * Would you order from this company again?
      Probably. They often have very good prices but..it still worries me that it's impossible to contact them. I've never had a problem and they ship fast but if there *were* to have been an error ever, having no way to reach them is a little disheartening.
       
      #1 akaisha0, Mar 29, 2017
      Last edited by a moderator: Mar 30, 2017