1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Advice on dealing with scam websites selling BJD

Jul 13, 2018

    1. It was reported on Facebook that a website by the name lizzycorfield.co.uk has taken images of customizers dolls and doll products. What actions can you take to prevent being a victim as a buyer or person whose images get stolen? And what can you do if you become a victim as a buyer or owner of photos?
       
    2. I’d say the best way to avoid trouble is to only shop at highly recommended and popular websites like DenverDollEmporium. If you find yourself buying something second hand I recommend making the seller take a picture with it next to something. Anything. Just to prove they have it. Using PayPal is a good idea too, new or used. That way if you’re cheated you can file with PayPal and get your money back.
       
    3. A lot of people photoshop a watermark on their photos. On most sites if somebody steals your photo you can ask the site to take it down.

      As a buyer? Mostly ask for a picture taken with a note you specify before buying to verify the person actally has the doll.
       
    4. As others have mentioned, when you are buying anything secondhand (not just dolls!), do ask the seller to take a picture of something like a notecard with their username written on it next to the item. Any seller that you'll actually want to buy things from will have no issue doing this for you. If they are hesitant or unwilling, it either means they don't have the item or they do have the item and are just a difficult seller. You don't want to be the buyer in either of those situations.