1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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All the Way Down Feedback (2010)

Apr 29, 2010

    1. :aheartbea All the Way Down Feedback!!! :aheartbea

      Write about your experience with this company and their products!

      Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free!
      * What did you order?
      * When did you order?
      * Did you order directly from the company, or through a distributor or dealer?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?

      Thank you very much!
       
    2. Hi,

      I have bought a pair of pants and was very pleased. Fast Shipping. Very nice contact.:)

      Diana
       
    3. * What did you order?

      custom OOK eyes made by Fantasy eyes

      * When did you order?

      04/30/2010


      * Did you order directly from the company, or through a distributor or dealer?

      ATWD is a dealer

      * How was the communication?

      just great! They're nice and kind!

      * How easy was it to pay?

      it's easy. via paypal or, since I live in the same city, cash.

      * How long did it take to ship?

      nothing: the eyes I choose were in stock, so I had them immediately!

      * Was the quality appropriate for the price, in your opinion?

      more than appropriate! I love those eyes


      * Did the item look like the sales pictures?

      it's better!

      * Were you satisfied with the product?

      very much

      * If you weren't satisfied, how did the company solve your problem?

      n/a

      * Would you order from this company again?
      I'm planning to order from them every time I wish an item from the companies they're dealer for!

      * Would you buy this company's products second-hand?
      I could consider it, yes.
       
    4. * What did you order? For My Doll Pukifee/Lati Y wig in custom color.

      * When did you order? On April, 11th.

      * Did you order directly from the company, or through a distributor or dealer? I ordered from them, they ordered the wig from the company and then, they sold them on the website as in stock items.

      * How was the communication? - Excellent.

      * How easy was it to pay? - I purchased the wig during an Italian doll expo.

      * How long did it take to ship? n/a

      * Was the quality appropriate for the price, in your opinion? yes, indeed.

      * Did the item look like the sales pictures? - Yes.

      * Were you satisfied with the product? - Very!

      * If you weren't satisfied, how did the company solve your problem? n/a

      * Would you order from this company again? - Surely, if I need something more.

      * Would you buy this company's products second-hand? I prefer buying items in new conditions.
       
    5. * What did you order? A Souldoll Souldouble 63 cm Boy Lampard ( custom face up by ATWD), a pair of Souldoll Zenith boots, a pair of Formydoll's kung-fu shoes and 2 pair of Fantasyeyes eyes

      * When did you order? The order was done on 15th February

      * Did you order directly from the company, or through a distributor or dealer? Through a dealer, that is ATWD (All The Way Down) precisely, in pre-order

      * How was the communication? Wonderful

      * How easy was it to pay? very easy, with pre-paid cards, or paypal

      * How long did it take to ship? n/a

      * Was the quality appropriate for the price, in your opinion? Yes

      * Did the item look like the sales pictures? It looks better, to be honest XD

      * Were you satisfied with the product? Yes, of course

      * If you weren't satisfied, how did the company solve your problem? n/a

      * Would you order from this company again? I ordered every one of my 5 dolls here, and I will continue for sure!

      * Would you buy this company's products second-hand? Yes, I'm sure it would be a good deal.
       
    6. * What did you order?
      6mm eyes for my peya, one "For my doll" wig, a couch from their line "Petite village" for tinies, shoes and different accessories

      * When did you order?
      2nd of July

      * How was the communication?
      perfect as always

      * How easy was it to pay?
      I payed cash, it was some kind of a meeting afternoon

      * How long did it take to ship?
      n/a: payed and received

      * Was the quality appropriate for the price, in your opinion?
      yes!

      * Did the item look like the sales pictures?
      even better

      * Were you satisfied with the product?
      I'm percfectly satisfied!

      * If you weren't satisfied, how did the company solve your problem?
      n/a

      * Would you order from this company again?
      I'll keep for sure, both clothes, wigs, eyes, accessories and hope dolls in the future!

      * Would you buy this company's products second-hand?
      if they say it's a good deal, I'll trust them for sure.
       
    7. * What did you order? A DZ body 65 cm Boy, a pair of DZ jointed hands and a pair of Eyeco eyes

      * When did you order? The order was done the 31st of May

      * Did you order directly from the company, or through a distributor or dealer? Through a dealer, that is ATWD (All The Way Down) precisely, in pre-order

      * How was the communication? Wonderful and gentle and quick

      * How easy was it to pay? very easy, with pre-paid cards, or paypal

      * How long did it take to ship? n/a

      * Was the quality appropriate for the price, in your opinion? Yes

      * Did the item look like the sales pictures? So better I cannot explain XD

      * Were you satisfied with the product? Yes, of course

      * If you weren't satisfied, how did the company solve your problem? n/a

      * Would you order from this company again? I ordered almost everything doll related at ATWD and I will continue for sure

      * Would you buy this company's products second-hand? Yes, of course!
       
    8. * What did you order? several FormyDoll wigs, Eyeco eyes, souldoll eyes, shoes, Dollzone Yue clothes, Angell Studio White Court dress

      * When did you order? in April, and something bought in stock now in July

      * Did you order directly from the company, or through a distributor or dealer? Through a dealer - ATWD (All The Way Down). items where in stock or in pre-order

      * How was the communication? Wonderful as always

      * How easy was it to pay? easiest, cash

      * How long did it take to ship? n/a

      * Was the quality appropriate for the price, in your opinion? Yes

      * Did the item look like the sales pictures? even better

      * Were you satisfied with the product? Yes, of course

      * If you weren't satisfied, how did the company solve your problem? n/a

      * Would you order from this company again? sure! I always check if they have what I want, before looking for it somewhere else

      * Would you buy this company's products second-hand? Yes
       
    9. What did you order? eyelashes
      When did you order? august
      Did you order directly from the company, or through a distributor or dealer?Through a dealer, that is ATWD (All The Way Down)
      How was the communication? fantastic
      How easy was it to pay? easiest
      Was the quality appropriate for the price, in your opinion? Yes
      Did the item look like the sales pictures? Yes
      Were you satisfied with the product? of course!!
      Would you order from this company again? Sure ^^
       
    10. * What did you order?

      lately, tons of wigs and eyes; Little Monica limited Chloe

      * When did you order?

      2 or 3 orders between August and September


      * Did you order directly from the company, or through a distributor or dealer?

      ATWD is a dealer

      * How was the communication?

      just great! They're nice and kind!

      * How easy was it to pay?

      it's easy. via paypal or, since I live in the same city, cash.

      * How long did it take to ship?

      nothing for what they have in stock. a month for the LM Chloe

      * Was the quality appropriate for the price, in your opinion?

      more than appropriate! I love everything I buy from them.


      * Did the item look like the sales pictures?

      it's better!

      * Were you satisfied with the product?

      very much

      * If you weren't satisfied, how did the company solve your problem?

      n/a

      * Would you order from this company again?
      I'm planning to order from them every time I wish an item from the companies they're dealer for!

      * Would you buy this company's products second-hand?
      I could consider it, yes.
       
    11. * What did you order?

      Little Monica Chloe

      * When did you order?

      At the end of August 2010

      * Did you order directly from the company, or through a distributor or dealer?

      From ATDW, that is a dealer

      * How was the communication?

      Very fast and easy

      * How easy was it to pay?

      Very easy

      * How long did it take to ship?

      Two months from order, immediatly after they received doll from Little Monica Company

      * Was the quality appropriate for the price, in your opinion?

      Very appropriate

      * Did the item look like the sales pictures?

      Yes, she's perfect

      * Were you satisfied with the product?

      very mutch

      * Would you order from this company again?

      Absolutly

      * Would you buy this company's products second-hand?

      Yes, ATDW is very serious dealer
       
    12. * What did you order? DIM MiniMee custom head event personal order 2 heads
      * When did you order? 23 of June
      * Did you order directly from the company, or through a distributor or dealer? I've ordered the DIM event thru All the way down as it's a dealer
      * How was the communication? Good
      * How easy was it to pay? Easy via paypal
      * How long did it take to ship? About 5 Months-DIM timfrafe to cast the heads please referring to my DIM company feedback for deatils- Immediately after my order was receved form company
      * Was the quality appropriate for the price, in your opinion?Yes
      * Did the item look like the sales pictures? Abosolutely
      * Were you satisfied with the product? Not completely, not dealer fault at all, referring please to DIM company feedback for deatils
      * If you weren't satisfied, how did the company solve your problem? The dealer pay on its own the duty fee to apologies for delay in processing my order on DIM side, also the company mess up wth custom face-up and all the way provide a new face-up for free, so i'm completely satisfied for all assistance that dealer gave me,
      * Would you order from this company again? I'll sure order again from All the way down dealer.
      * Would you buy this company's products second-hand?I seriusoly consider that chance.
       
    13. * What did you order?

      Dollheart Renske

      * Did you order directly from the company, or through a distributor or dealer?

      From ATDW, that is a dealer

      * How was the communication?

      Very fast and easy

      * How easy was it to pay?

      Very easy

      * How long did it take to ship?

      They ship immediatly

      * Was the quality appropriate for the price, in your opinion?

      Very appropriate

      * Did the item look like the sales pictures?

      Yes

      * Were you satisfied with the product?

      very mutch

      * Would you order from this company again?

      Absolutly

      * Would you buy this company's products second-hand?

      Yes, ATDW is very serious dealer
       
    14. * What did you order?
      3 pairs of articulated hands, SD size, DollLeaves. And one Dikadoll.

      * When did you order?
      10/09/2010

      * Did you order directly from the company, or through a distributor or dealer?
      ATWD is a dealer.

      * How was the communication?
      Just great! Yuri is someone very kindness !

      * How easy was it to pay?
      It's very easy, by paypal.

      * How long did it take to ship?
      The time for their manufacture.

      * Was the quality appropriate for the price, in your opinion?
      Yes I think.

      * Did the item look like the sales pictures?
      I have order in live to the LDoll, where they had a stall.

      * Were you satisfied with the product?
      Very much.

      * If you weren't satisfied, how did the company solve your problem?
      n/a
      * Would you order from this company again?
      Yes of course! I hope just find more things for Pukipuki (^__^)

      * Would you buy this company's products second-hand?
      I confess to haven't thought of that.

      :chocoheart For me it's a very positive feedback :truffle
       
    15. * What did you order?
      A chair for my blythe-sized tiny.
      * When did you order?
      Feb 4, 2011
      * Did you order directly from the company, or through a distributor or dealer?
      Directly through them on ebay
      * How was the communication?
      Great. ^^
      * How easy was it to pay?
      Very easy via paypal
      * How long did it take to ship?
      Shipped in a few days and arrived quickly
      * Was the quality appropriate for the price, in your opinion?
      Yes, absolutely!
      * Did the item look like the sales pictures?
      Yes
      * Were you satisfied with the product?
      Yes, 100%!
      * If you weren't satisfied, how did the company solve your problem?
      n/a
      * Would you order from this company again?
      Certainly!
      * Would you buy this company's products second-hand?
      Sure. :)
       
    16. * What did you order?

      DZ wig, an MSD outfit

      * When did you order?

      06/01/2011


      * Did you order directly from the company, or through a distributor or dealer?

      ATWD is a dealer

      * How was the communication?

      just great! They're nice and kind!

      * How easy was it to pay?

      it's easy. via paypal or, since I live in the same city, cash.

      * How long did it take to ship?

      I've received everything after one month since it was a GO

      * Was the quality appropriate for the price, in your opinion?

      more than appropriate! I love DZ


      * Did the item look like the sales pictures?

      it's better!

      * Were you satisfied with the product?

      very much

      * If you weren't satisfied, how did the company solve your problem?

      n/a

      * Would you order from this company again?
      I'm planning to order from them every time I wish an item from the companies they're dealer for!

      * Would you buy this company's products second-hand?
      I could consider it, yes.