1. Please check the announcement in the DOA News section. Broken links to TinyPic were noticed over the weekend, and today we confirmed they've been shutting down over the last month. Since a lot of people appear to have pictures there, be aware that Monday, 9/16/19 appears to be the last day to download your photos.
    Dismiss Notice

Amadiz Feedback

Aug 27, 2017

    1. Amadiz studio Amadiz Studio | Doll boutique

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Were there any missing or broken items in your order?
      * If there were any problems with your order, how did the company handle them?
      * Would you order from this company again?
       
      • x 1
    2. * What did you order?
      Cosplay Lucifer
      * When did you order?
      06/2013
      [​IMG]
      * How was the communication?
      Quickly
      * How easy was it to pay?
      Easy. Credit card
      * How long did it take to ship?
      I have received the order on November 8, 2013
      * Were there any missing or broken items in your order?
      Stained clothes, but I have no photo
      * If there were any problems with your order, how did the company handle them?
      The quality of their work was low. My main complaint was their violation of my request to post photos of the work on public without my confirmation. I stated from the start that photos must not be posted, Amadiz knew my position about that. That’s why I was very upset when I received the cosplay outfit: everyone had already seen it and there was no meaning to participate in contests. I decided not to be in quarrel with the company because might be that was just an individual case. It emerged that it is not true.
      * Would you order from this company again?
      No
       
      #2 Izrafer, Aug 27, 2017
      Last edited by a moderator: Aug 29, 2017
      • x 41
    3. * What did you order?
      Clothes, dolls.

      * When did you order?
      During 2017.

      * How was the communication?
      The communication was good firstly but became worse recently.

      * How easy was it to pay?
      It was easy (credit card).

      * How long did it take to ship?
      1 month for clothes, 2 month for the first doll, more than 8 month for the second doll.

      * Were there any missing or broken items in your order?
      Clothes is good, the first doll quality is acceptable counting bonus items and discounts.

      * If there were any problems with your order, how did the company handle them?
      Delaying the shipping without any notice, publishing the personal information of clients on open sources, violating the shipping queue and finally unspecified terms made me cancel the last order. I saw my doll casted In February but still not shipped in April. After 8 month of waiting I finally asked when I got my order. The company responded that the exact term can not be settled and offered a refund. I was really sick and tired with all this situation and accepted the proposal.

      * Would you order from this company again?
      I wouldn’t order from them again.
       
      • x 10
    4. * What did you order?
      I ordered a fullset Virginia doll. This includes the doll with optional feet--high heel and ballet and optional ballet hands. Also ordered the ballet dress and shoes and the wig style shown although in a different color.

      * When did you order?

      May 2017

      * How was the communication?

      Communication was prompt however what was communicated was disappointing. I saw how long everyone was waiting for their Virginia dolls so I didn't inquire often.

      * How easy was it to pay?
      Easy--used paypal

      * How long did it take to ship?
      For-evah * sigh* 15 months actually for the doll...and still counting for the dress...

      * Were there any missing or broken or incorrect items in your order?
      Yes.
      1. The ballet dress was missing. I'm not sure they have the materials to actually make it or what it will look like should I ever receive it. They offered me a discount on any other item in their store (something that is already made up and they don't have to produce) in lieu of what I actually ordered.
      2.
      The wig I received is not like the one shown and the one I ordered. The wig shown has a plain parted front and curls at the back. The one I received has a 20's style stiff wave in the front. It's not a classic ballerina bun style and it's not to my taste either and not what I ordered. They did get the color right, but why the change in style without asking me first? Am I supposed to just accept what they feel like making that day?
      3. The ballet shoes are not very well made and are uneven. The pointe length is noticeably off and as a result so is the width.
      I think stuff looks good in their pictures but upon closer inspection--kind of just meh.

      * If there were any problems with your order, how did the company handle them?
      With lots of promises of shipping. They also managed to ship it to the wrong address. My address is clearly stated on the order form and on the paypal order confirmation.

      * Would you order from this company again?
      Nope. Nevah!
       
      #4 LisaMarie, Aug 13, 2018
      Last edited: Nov 20, 2018
      • x 5
    5. * What did you order? Wig (California blond)

      * When did you order? 2018.05.04.

      * How was the communication? Quickly

      * How easy was it to pay? Easy with Paypal

      * How long did it take to ship? I have received its on August 21, 2018.

      * Were there any missing or broken items in your order? No

      * If there were any problems with your order, how did the company handle them? There were no serios problems, but the wig size not perfect. I ordered 8-9 inches, but it's closer to size 7-8 inches. Fortunately, I ordered purposely a bigger one (I readed the previous reviews) , so it fits perfectly on the head now. The colour a bit different that in Amadiz's picture. It's darker on the top, rather "Los Angeles", but I accepted that because it is so beautiful, I did not complain.
      Lifebox
       
    6. * What did you order?
      Wig

      * When did you order?
      Sep 2018, received Mar 2019

      * How was the communication?
      Fairly decent at first, then poor by the end of the wait period.

      * How easy was it to pay?
      Very easy (Credit Card)

      * How long did it take to ship?
      Much too long, 5-6 months and this is after tons of pestering and asking if the package was shipped.
      The site describes a 3-4 month wait period, which is deceptive.

      * Were there any missing or broken items in your order?
      No, but the order was poorly packaged - in a small envelope without any wrap to protect the wig from possible shipping damage.

      * If there were any problems with your order, how did the company handle them?
      There was very poor communication by the end of the 5-6 month wait period. Lots of promises of shipping and double-messaging from me for updates. Seller claimed that it was my fault that they didn't ship my order because I did not "ask" for my order to be shipped when I complained.

      * Would you order from this company again?
      Nope. It's a real shame, because the wigs do look really beautiful and the quality of the wig is also quite nice. Unfortunately though, the poor customer service is just not worth the price tag for one wig. I also don't endorse the idea that the purchaser needs to formally tell the seller to ship an item once it's ready.
       
      #6 sweetepi, Mar 30, 2019
      Last edited: Mar 31, 2019
      • x 2