1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Angelesque feedback (ALL)

Apr 12, 2008

    1. COMPANY NAME
      Angelesque

      * What did you order?
      DZ Mo event head

      * When did you order?
      Early july

      * How was the communication?
      Perfect! really helpfull

      * How easy was it to pay?
      Easy! paypal

      * How long did it take to ship?
      got it next day

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Yup

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      yes i will :)
      * Would you buy this company's products second-hand?
      N/A
       
    2. COMPANY NAME
      Angelesque

      * What did you order?
      Bobobie song WS

      * When did you order?
      26th May

      * How was the communication?
      Absolutely fantastic

      * How easy was it to pay?
      Simple - paypal

      * How long did it take to ship?
      She shipped it the day after it arrived :) I'm really grateful it got here on time - I was/am going on holiday a couple of days after.

      * Was the quality appropriate for the price, in your opinion?
      Yes, most definitely

      * Did the item look like the sales pictures?
      He looks far better than in the pictures

      * Were you satisfied with the product?
      Absolutely

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Definitely, and I will recommend them to my friends!

      * Would you buy this company's products second-hand?
      N/A
       
    3. Excellent service, I am new to BJDS and Carol has been very helpful and always answers my queries when I phone.
       
    4. COMPANY NAME
      Angelesque

      * What did you order?
      DZ Hid / Wig / Outfit

      * When did you order?
      Autumn

      * How was the communication?
      Amazing, very fluid and she replied to every query I had.

      * How easy was it to pay?
      Very easily done through paypal.

      * How long did it take to ship?
      2 days

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      Exactly

      * Were you satisfied with the product?
      Extremely

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Most definitely! A+ experience

      * Would you buy this company's products second-hand?
      N/A
       
    5. *Company Name
      Angelesque

      * What did you order?
      Silver wig / Outfit / Boots / DZ Asura

      * When did you order?
      The wigs, outfit and boots I ordered in July ^^ I think...

      * How was the communication?
      Very good, I could ask Carol everthing and received all information I needed.

      * How easy was it to pay?
      Very easily done through paypal.

      * How long did it take to ship?
      The goods took 2 month to arrive at Angelesque. After that she posted it immediatly to me, which took 1 week.

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      Yes it did :)

      * Were you satisfied with the product?
      Yep very much. I ordered an Asura which is still on layaway and am looking forward to him.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes at once! It was and is a nice experience.

      * Would you buy this company's products second-hand?
      N/A ​
       
    6. COMPANY NAME
      Angelesque

      * What did you order?
      dollzone Kimi

      * When did you order?
      october one friday nigth cant remenber date right now

      * How was the communication?
      Wicked, I phoned up and she was soo helpful

      * How easy was it to pay?
      easy

      * How long did it take to ship?
      I ordered friday nigth, got her monday morning

      * Was the quality appropriate for the price, in your opinion?
      yeah, she is great

      * Did the item look like the sales pictures?
      she more lovely in real life

      * Were you satisfied with the product?
      Totally

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Already planning to order again from here

      * Would you buy this company's products second-hand?
      N/A
       
    7. * What did you order?
      What did you order?
      DZ Mo and a Dz Annie (Layaway)

      * When did you order?
      DZ Mo (29th October) DZ Annie (2nd November- finished layaway 10th December)

      * Did you order directly from the company, or through a distributor or dealer?
      From Angelesque

      * How was the communication?
      I e-mailed Carol several of times from enquiries about layaway, to adding annie on to the Dz order late ( which somehow she managed to do) through to enquiries about snow delaying the order and asking what colour default eyes my two arrived with. she replied promptly to every contact within 1-2 days and was a polite and lovely lady. That fact she was patient enough to go through my constant pestering was an added bonus ^_^

      * How easy was it to pay?
      Very easy!! As soon as I had placed the order I was directed to paypal and was able to pay straight away


      * How long did it take to ship?
      Due to snow delaying the Dz shipment it took about 7-8 weeks from Dz order to delivery to my door (30th December). However the instock bag and eye which I ordered on the 28th arrived with my dolls ^_^

      * Was the quality appropriate for the price, in your opinion?
      Yes ^_^

      * Did the item look like the sales pictures?
      Yup ^^

      * Were you satisfied with the product?
      Yep ^_^.

      * If you weren't satisfied, how did the company solve your problem?
      No problems at all.

      * Would you order from this company again?
      Very much so and I have recommended Angelesque to friends ^_^

      * Would you buy this company's products second-hand?
      I'd buy from this seller 2nd hand.
       
    8. COMPANY NAME
      Angelesque

      * What did you order?
      DZ Hid, Basic face-up, clothes -shoes, and a wig.

      * When did you order?
      November 25th or 26th 2010

      * How was the communication?
      No problems - was told all through the ordering process to when it arrived at Angelesque, with tracking number ^^ And when the order was shipped from Angelesque to me

      * How easy was it to pay?
      Very easy - no problems at all!

      * How long did it take to ship?
      The period between ordering the items and them being shipped from Dollzone was quite long, but that was due to european weather and holidays. As soon as she received the stuff she shipped it out to me the following day.

      * Was the quality appropriate for the price, in your opinion?
      Yes.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Love him to bits =3

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes I would

      * Would you buy this company's products second-hand?
      N/A
       
    9. Angelesque feedback (2011)

      COMPANY NAME
      Angelesque


      * What did you order?

      Impldoll Vivien
      Impledoll Yolanda
      Clothes, accessories, Wigs, Shoes

      * When did you order?

      Mid January

      * How was the communication?

      Excellent; personal email almost immediately

      * How easy was it to pay?

      Easy, Paypal

      * How long did it take to ship?

      Next day, for in-stock items

      * Was the quality appropriate for the price, in your opinion?

      Yes

      * Did the item look like the sales pictures?

      yes

      * Were you satisfied with the product?

      Yes very

      * If you weren't satisfied, how did the company solve your problem?

      N/A

      * Would you order from this company again?

      Absolutely. Fast, friendly, fair price, and I can get it next day - brilliant for someone like me in the UK with no patience whatsoever :)

      * Would you buy this company's products second-hand?

      N/A
       
    10. COMPANY NAME
      Angelesque

      * What did you order?
      Dollzone Kimi pink skin
      blond Dollzone wig

      * When did you order?
      Beginning January

      * How was the communication?
      Excellent; personal email almost immediately

      * How easy was it to pay?
      Easy, Paypal

      * How long did it take to ship?
      Next day, for in-stock items

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      yes

      * Were you satisfied with the product?
      Yes very

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Absolutely, very friendly and shipping is super fast :)
       
    11. COMPANY NAME
      Angelesque


      * What did you order?

      Dollzone Wing
      Clothes, shoes, wigs etc ...

      * When did you order?

      28th January 2011

      * How was the communication?

      Excellent; personal email almost immediately

      * How easy was it to pay?

      Easy, Paypal

      * How long did it take to ship?

      Next day, for in-stock items
      Arrived today one day later - truly superb service !! :)

      * Was the quality appropriate for the price, in your opinion?

      Yes

      * Did the item look like the sales pictures?

      yes

      * Were you satisfied with the product?

      Yes very

      * If you weren't satisfied, how did the company solve your problem?

      N/A

      * Would you order from this company again?

      Absolutely. Fast, friendly, fair price, and I can get it next day - brilliant for someone like me in the UK with no patience whatsoever :)
      She took photos for me first, changed eyes, wigs etc and went to no end of trouble on my behalf to ensure that I was happy - and I am !

      * Would you buy this company's products second-hand?

      N/A
       
    12. COMPANY NAME
      Angelesque

      * What did you order?
      Island Doll Jane.

      * When did you order?
      April.

      * How was the communication?
      Good.

      * How easy was it to pay?
      Easy, Paypal.

      * How long did it take to ship?
      It would have been two weeks except for a holiday that week, which took it to three weeks, however this was still very fast for a new doll that was ordered from Asia.

      * Was the quality appropriate for the price, in your opinion?
      The quality was incredible for the price.

      * Did the item look like the sales pictures?
      Yes, only better.

      * Were you satisfied with the product?
      I'm delighted with this doll.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Definitely.
       

    13. COMPANY NAME
      ANGELESQUE

      * What did you order?
      Island Doll blue Leshy.

      * When did you order?
      April on layaway.

      * How was the communication?
      excellent! Carol was very friendly and easy to talk to. even took pics for me :)

      * How easy was it to pay?
      very easy through Paypal.

      * How long did it take to ship?
      Carol had already ordered leshy from island dolls for me so when I made last layaway payment she shipped right away and I received the next day! :)

      * Was the quality appropriate for the price, in your opinion?
      The quality was great, the blue skin is so unusual and for such a tiny doll the body and faceup is lovely

      * Did the item look like the sales pictures?
      Yes, but much cuter!

      * Were you satisfied with the product?
      I love, love, love this doll!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes, yes yes :D
       
    14. I'm aware this is a 2010 thread but as it hasn't been archived yet I figured to post here and if a new thread is made then my next feedback will go in there ^_^

      * What did you order?
      A DZ Limited Chinese Dragon Boy

      * When did you order?
      Order was placed on evening of 31st July 2011

      * Did you order directly from the company, or through a distributor or dealer?
      Direct from the website - Carol is an official dealer for several doll companies including DZ

      * How was the communication?
      Brilliant, she's so helpful and a pleasure to talk to. I didn't have to push her for any information, she was completely upfront about everything and eager to help.

      * How easy was it to pay?
      Extremely easy, a simple paypal transaction

      * How long did it take to ship?
      The item was in stock - Carol shipped him out the very morning after I placed my order and he arrived literally the next day

      * Was the quality appropriate for the price, in your opinion?
      Absolutely, a very fair price

      * Did the item look like the sales pictures?
      The sales pictures were DZ's promo pics and my boy came blank (as I wanted), but that aside he is identical to the sales pictures, no faults or discrepancies

      * Were you satisfied with the product?
      Could not be happier

      * If you weren't satisfied, how did the company solve your problem?
      No issues whatsoever, but based on my experience with Carol I'm sure she would bend over backwards to help out if anything should go wrong

      * Would you order from this company again?
      I already have :D A DZ Mo is on the way, and I fully intend to purchase from Angelesque many times in the future

      * Would you buy this company's products second-hand?
      Yes, if it was something I wanted but couldn't buy directly from Carol
       
    15. COMPANY NAME
      Angelesque


      * What did you order?

      DZ Scarecrow Hal (new double-jointed body) full set + 1 extra DZ wig

      * When did you order?

      Early June

      * How was the communication?

      Very good. Carol answered all my crazy questions in a swift and friendly way.

      * How easy was it to pay?

      Easy, Paypal

      * How long did it take to ship?

      It was a pre-order, so about a month and a half.

      * Was the quality appropriate for the price, in your opinion?

      Yes.

      * Did the item look like the sales pictures?

      Yes.

      * Were you satisfied with the product?

      Oh yes!

      * If you weren't satisfied, how did the company solve your problem?

      N/A

      * Would you order from this company again?

      I have ordered from them again in the meantime and will in the future.

      * Would you buy this company's products second-hand?

      N/A
       
    16. * What did you order?
      Resinsoul Li, clothes, wig

      * When did you order?
      September

      * How was the communication?
      Absolutely outstanding!

      * How easy was it to pay?
      Very easy, I paid by bank transfer :D

      * How long did it take to ship?
      Next day

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      No, better! :D

      * Were you satisfied with the product?
      Absolutely

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      In a heartbeat, Angelesque will be my go-to UK dealer from now on!

      * Would you buy this company's products second-hand?
      N/A
       
    17. * What did you order?
      Resinsoul Li, clothes, wig, shoes (July order)
      Clothes, Wig & Eyes (Sept order)

      * When did you order?
      July & Sept

      * How was the communication?
      AMAZING!

      * How easy was it to pay?
      Very, I payed by PayPal

      * How long did it take to ship?
      1 month for July (None of my items were in stock) order next day for Sept order. :)

      * Was the quality appropriate for the price, in your opinion?
      Yu-huh! :D

      * Did the item look like the sales pictures?
      Deffo

      * Were you satisfied with the product?
      Very much so! :P

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Already have done, I use Angelesque for every one of my BJD things!

      * Would you buy this company's products second-hand?
      N/A
       
    18. COMPANY NAME
      Angelesque

      * What did you order?
      Doll Chateau Cyril in WS

      * When did you order?
      June

      * How was the communication?
      Pretty good

      * How easy was it to pay?
      Easy, trough Paypal

      * How long did it take to ship?
      2 months

      * Was the quality appropriate for the price, in your opinion?
      Yes, of course

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Really satisfied, love my boy!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Definitely
       
    19. Angelesque

      What did you order? Two Nine9 Style outfits
      When did you order? On 26 September from Carol in person at the Birmingham Doll and Teddybear Fair! :)
      How was the communication? Great
      How easy was it to pay? Very easy indeed
      How long did it take to ship? Immediate - I took the goods away with me :XD:
      Was the quality appropriate for the price, in your opinion? Absolutely. Colonel Carnwallis is looking very dapper!
      Did the item look like the sales pictures? N/A - I saw the goods in person and inspected them before I purchased.
      Were you satisfied with the product? Very satisfied
      Would you order from this company again? Certainly!


      A big thank you to Carol - it was lovely to meet you :fangirl:
       
    20. Company Name
      Angelesque

      * What did you order?
      DZ Dragon girl (WS)
      * When did you order?
      August, I think....
      * How was the communication?
      Very good,Carol also detailed information. Which included that the girls lower feet were missing and that she would try and get in contact to DZ to get replacements. When they didn't get back to her she gave me a discount.

      * How easy was it to pay?
      Very easily done through paypal.

      * How long did it take to ship?
      A week
      * Was the quality appropriate for the price, in your opinion?
      Yes (turned out Dz shipped over a spare pair of claws for my dragon which Carol included at no extra charge ^w^

      * Did the item look like the sales pictures?
      YEP YEP

      * Were you satisfied with the product?
      Yep very much.As always with carol. I have ordered from her several times and I am almost always please. even when something gets damaged in transit she always trys to find a solution which both of us are happy with.

      * If you weren't satisfied, how did the company solve your problem?
      See Above

      * Would you order from this company again?
      Already have XD

      * Would you buy this company's products second-hand?
      N/A ​