* What did you order? Placed a few orders over the last 2-3 weeks (birthday money coming in so placed the orders when I had the money) 3 orders for dolls that had to be submitted to the makers and 4 orders for in stock items. "pre-order" items include: Doll Leaves Teresa & NuoNuo Both are blank and no extras. Dollzone eyes (same eyes 2 different sizes). 2 for my doll wigs in coco brown. Impldoll Aries & Lucien both with face ups & have no body blushing Aries has scars where as Lucien has the outfit. My instock item orders included: Angelesque grey eyes. Resinsoul green eyes. a wig can't remember brand but if I remember right they did not have the wig I ordered but was really good at giving me a alt choice of wig or refund (glade I took the wig it looks great!) Doll Chateau Ada event doll (blank). Doll Leaves Snowy event doll. Aimerai BunBun-Jeans (face up and blushing included). For My Doll (FMD) pink cream wig. FMD 3-4 inch wig in white. 9-10" silicon wig cap. and 3 16mm different coloured Resinsould eyes (003,002,004). * When did you order? All current orders place between 27th of Jan 2019 & 13 Feb 2019 * Did you order directly from the company, or through a distributor or dealer? Bought straight from Angelesque (Dealer) * How was the communication? Really good Carol is very nice an upfront on any issues so far love that in a seller! * How easy was it to pay? Really easy thanks to paypal. * How long did it take to ship? Going off my instock items the only order that took a few days more to ship was for the Angelesque eys, ResinSoul green eyes and the wig but I understand why it took a bit other then that everything has come with in 24hrs. * Was the quality appropriate for the price, in your opinion? Yes even better then I thought. * Did the item look like the sales pictures? for the items not replaced do to unforseen reason eyes everything looked bang on to the pictures shown. * Were you satisfied with the product? Yes very satisfied with everything I have gotten so far. * If you weren't satisfied, how did the company solve your problem? N/A. * Would you order from this company again? Yes I already have plans on placing at least one more order before the month is out. * Would you buy this company's products second-hand? Depending on the condition of the items yes.