1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Angels Cave Feedback (2009)

Jan 22, 2009

    1. Angels Cave Feedback
      ​


      Write about your experience with this company and their products!

      Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free!

      * What did you order?
      * When did you order?
      * Did you order directly from the company, or through a distributor or dealer?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?​
       
      #1 charlie, Jan 22, 2009
    2. * What did you order? a dollheart exclusive color fer (light green)
      * When did you order? 24/02/09
      * Did you order directly from the company, or through a distributor or dealer? directly from angel cave
      * How was the communication? the communication was excellent
      * How easy was it to pay? very easy
      * How long did it take to ship? my dollheart fer was shipped two day after my payment
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? I wouldn't hesitate to buy from them in the futur.
      * Would you buy this company's products second-hand? yes
      __________________
       
      #2 ingrid, Mar 4, 2009
    3. * What did you order? MSD green fer
      * When did you order? November
      * Did you order directly from the company, or through a distributor or dealer? From AC themselves
      * How was the communication? Excellent, friendly and professional!
      * How easy was it to pay? paypal- couldn't be easier
      * How long did it take to ship? from deliver to them, instant shipping! I was kept informed at all times
      * Was the quality appropriate for the price, in your opinion? Fantastic
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? I love it!
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? I already have! Green melodious set on its way!
      * Would you buy this company's products second-hand? Yes
       
      #3 littlepinkfaery, Mar 4, 2009
    4. * What did you order? Can of Mr Super Clear
      * When did you order? 6/03/09
      * Did you order directly from the company, or through a distributor or dealer? direct from company
      * How was the communication? fantastic
      * How easy was it to pay? very easy - they accept paypal
      * How long did it take to ship? within the 14 days stated on the site for shipping it it arrived today 18/03/09
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? yes definately
      * Would you buy this company's products second-hand? yes so long as it had been kept in good condition by current owner

      :)
       
      #4 LadyChusei, Mar 18, 2009
    5. * What did you order? Dollheart "Golden Tweedle" for SD 13 boys (it was on preorder)
      * When did you order? 26/01/09
      * Did you order directly from the company, or through a distributor or dealer? Direct from Angels Cave
      * How was the communication? Excellent, very pleasant
      * How easy was it to pay? Super-easy
      * How long did it take to ship? My parcel was shipped on 06/04/09
      * Was the quality appropriate for the price, in your opinion? Yes. Stunning outfit
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Absolutely
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? Yes. I already have plans to
      * Would you buy this company's products second-hand? Probably yes
       
      #5 ElectricMauve, Apr 12, 2009
    6. * What did you order? A Dollheart Wig
      * When did you order? February
      * Did you order directly from the company, or through a distributor or dealer? Directly from the company
      * How was the communication? Great!
      * How easy was it to pay? Very easy.
      * How long did it take to ship? Luckily, I was able to collect.
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Very much so!
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Absolutely!
      * Would you buy this company's products second-hand? Yes I would.

      And I'd just like to say that dealing with Angel's Cave is always a dream!
       
      #6 Karasu, May 11, 2009
    7. * What did you order? Dollheart wig
      * When did you order? jan/feb
      * Did you order directly from the company, or through a distributor or dealer? foem angels cave themslves
      * How was the communication? perfect
      * How easy was it to pay? very easy as they have paypal
      * How long did it take to ship? i was able to collect form them
      * Was the quality appropriate for the price, in your opinion? yes it was
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? very much so
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? yes deff
      * Would you buy this company's products second-hand? yes

      wonderfull service away great to deal with
       
      #7 kitteychan9, May 16, 2009
    8. * What did you order? MSD dress, Yo-SD shoes
      * When did you order? January?
      * Did you order directly from the company, or through a distributor or dealer? Angels Cave
      * How was the communication? Very Good
      * How easy was it to pay? Very Easy, once I remembered my Paypal address!
      * How long did it take to ship? A little longer than expected, but all explained.
      * Was the quality appropriate for the price, in your opinion? Yes
      * Would you buy this company's products second-hand? Yes
      * Were you satisfied with the product? Yes
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? Yes!
      * Would you buy this company's products second-hand? If people would sell thier stuff, yes :P
       
      #8 Gantaeno, May 16, 2009
    9. * What did you order? MSC Super Clear
      * When did you order? June 2009
      * Did you order directly from the company, or through a distributor or dealer? Direct
      * How was the communication? Very good, responsive and straightforward
      * How easy was it to pay? Extremely easy with PayPal
      * How long did it take to ship? Less than a week
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? n/a
      * Were you satisfied with the product? Yes
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? Yes
      * Would you buy this company's products second-hand? Maybe

      Thank you!
       
      #9 aneemal, Jun 19, 2009
    10. * What did you order?: Preorder Dollheart MSD Sheer stockings/panties set
      * When did you order? Jul. 28, 2009
      * Did you order directly from the company, or through a distributor or dealer? Right from Angels Cave
      * How was the communication?       Wonderful and quick to answer all my questions and concerns
      * How easy was it to pay?       Through paypal and it was easy and quick
      * How long did it take to ship? It arrived on       Oct. 9 2009
      * Was the quality appropriate for the price, in your opinion?       Yes
      * Did the item look like the sales pictures?       Yes
      * Were you satisfied with the product?       Very much and I also got a Dollheart postcard and a cute business card from Angels Cave
      * If you weren't satisfied, how did the company solve your problem?       N/A
      * Would you order from this company again?       Yes
      * Would you buy this company's products second-hand?       Depends on the item
       
      #10 Milkyushigirl, Oct 10, 2009