1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Buying from Sunrise Dolls is SUPER! (Feedback)

May 26, 2006

    1. Sorry if this is in the wrong place, I am looking for advice. I WANT the Kai from AR and they are taking pre orders for him. Are they good? Slow? Non communicative? Or, are they wonderful, fast and there when you need to talk to them? Just a short comment on YOUR personal dealings is all I need, thanks!
      :?
       
      #1 Nytshaed, May 26, 2006
    2. I bought a NaBee from them a while ago and everything went smoothly. I had no problems and it didn't take forever. I just emailed them the other day and they answered me the same day. Hope that helps.
       
      #2 gloriasdream, May 26, 2006
    3. I ordered my Tiffee through them and it was easy as could be. Here's a brief thread in the Marketplace feedback forum, too.

      Checkout was easy, and I got a quick response when I had a question. I'd absolutely buy from them again with confidence.
       
      #3 the_impassive, May 26, 2006
    4. I can't say enough nice things about Sunrise!! Janis always answers e-mails promptly, and she really works hard to make sure her clients are happy. And she's got layaway, which is either really great or really dangerous, depending on how you look at it. :)
       
      #4 boleyn, May 26, 2006
    5. Another thumbs up for Janis. She is great to deal with and works with you, even as far as switching from CC to PayPal and back if you need to... I don't know how she keeps it all straight but she does. Her layaway policy is very generous. (Unfortunately.)

      Her in stock things ship really quickly, and you get to chose how you would like them shipped.

      I think her AR stuff usually comes through pretty quickly.
       
      #5 The Elf Piper, May 26, 2006
    6. Yet another enthusiastic recommendation for Janis/Sunrise Dolls--she's wonderful to deal with, *very* professional, and very nice, too. I've been buying various kinds of dolls from her for three years now, and I've never had even a whisper of a hint of any confusion or problem with an order.
       
      #6 Cynthia in FlintHills, May 26, 2006
    7. i think they are great!
      i have bought 5 dolls from them and several wigs
      All transactions have been smooth and Janis keeps in contact and replies very quickly too.
       
      #7 bittenbefore, May 26, 2006
    8. I bought my Miryu from Janis at Sunrise. She was excellent!!!

      Very patient, quick to respond, excellent customer service. I'd reccomend her to just about anyone wanting a new doll.

      I think I bugged her to death though because Souldoll was slow to ship ^_^''
       
      #8 little_robin87, May 26, 2006
    9. WOW! I am thoroughly convinced, and will definitely get my Kai from her. I want to thank EVERYONE who chimed in. I had a feeling she was OK, but with all the trouble here lately with sellers, I wanted to be sure. Many humble thanks!
       
      #9 Nytshaed, May 26, 2006