1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice
Severe ongoing issues and concerns with Dollshe Dollshe Ban

Captured in Glass Product Review

Jul 15, 2009

Page 23 of 39
    1. Very, very amazing customer service. Answered all of my questions and very quick replies. I am very happy with the eyes I have received too.
      I will definitely be ordering from Captured in Glass again :)
       
      #441 AHazuki, Sep 7, 2011
    2. I've received my 6 pairs of doll eyes today and I'm really impressed by them ! They're gorgeous and bright even in natural lights! Will definitely order more from Lu. Thank you ! ^-^
       
      #442 Shunyuki, Sep 8, 2011
    3. I always love captured in glass eyes. Their beauty and quality is beyond their prices.

      I have a comment for you one thing (please consider it as comment not complain). You should strict to the order of customers, don't change or send the replacement without asking the buyers. I wait for so long for the correct one. But you're very nice to solve problems and take care.
       
      #443 Gentle_Freezia, Sep 12, 2011
    4. I ordered custom made cat eyes 14mm. Lu is such a nice person to deal with and worked really hard to give me what I want.
      I was given two different pair of eyes, hoping that one of them would be right. The pair I was hoping for the most though, unfortunately didn't really work for me because they were too dark to see the cat pupil but the other pair will work for me and I also got a very lovely set of gift eyes.
      Lu is really nice, has good communication and ships fast. :)
       
      #444 Nihmo, Sep 14, 2011
    5. I purchased three beautiful pairs of eyes from doll eyes. Everything went perfect, my questions were answered very politely and quickly. Definitely recommend.
       
      #445 MsPatricius, Sep 20, 2011
    6. Just received my latest order of 6 pairs of Captured in Glass eyes from doll eyes. As usual, it was a pleasure to deal with Lu who is very professional. My eyes arrived quickly - the order was perfect and I even got a gift! Thank you, Lu, for another great transaction and beautiful, beautiful eyes!
       
      #446 DarkStar, Sep 22, 2011
    7. I'm very happy with my order, they are just what I wanted. Next time I need eyes I will definitely be getting captured in glass eyes again.
       
      #447 Finley, Sep 23, 2011
    8. My eyes arrived yesterday. Everything is OK!
      Very nice to deal with, really fast too!
      Really good quality eyes!
       
      #448 Morrrigan, Sep 23, 2011
    9. Great seller with a nice quality product. Really pleasant transaction all around and nice fast shipping. I Will be ordering more eyes in the future. Thanks!
       
      #449 Drnero, Sep 23, 2011
    10. Ordered 3 pairs of eyes from doll eyes and I will happily buy from them again!! Amazing quality eyes. doll eyes has amazing communication and is so nice! Great transaction!
       
      #450 Skyza, Sep 26, 2011
    11. I bought a pair of 6mm eyes and they just arrived. Friendly and fast communication, quick shipping, absolutely a perfect transaction and I'd buy again and recommend Doll eyes any time!

      Thank you again!
       
      #451 Kirika Dawn, Sep 27, 2011
    12. Beautiful perfectly crafted eyes and wonderful friendly service. I think the longest time between messages was a day due to time difference so you are not left in the dark! Handled the whole transaction well and with any mistakes was quick to offer ways to make up for it and keep the customer happy. Over all totally worth getting and recommending. I'll be buying here for any eyes I may need to get!
       
      #452 Jinster, Sep 30, 2011
    13. Just got my eye order, they are beautiful! Just what I needed. I will be happy to buy from doll eyes again. :)
       
      #453 elisa_maza, Oct 1, 2011
    14. Eyes arrived quickly. Communication and friendly and concise. Would order again. Thank you.
       
      #454 Rikki101, Oct 6, 2011
    15. Ordered two pair of eyes, one of them was custom. Very happy with them and I definitly recommend doll eyes. Thank you! :D
       
      #455 Akara, Oct 7, 2011
    16. I purchased 2 more pairs of wonderful eyes! They arrived fast, carefully packaged, and with a gift of eyelashes...Will continue to purchase from again im sure :)

      Thanks,
      Zenna
       
      #456 Zenna, Oct 9, 2011
    17. Lu is the nicest seller I have ever bought from. I hav never before received such lovely, kind, and generous service. They eyes are so beautiful too!
       
      #457 Teacups and Teddies, Oct 9, 2011
    18. It's another time I bought eyes from Lu, besides some problems with custom eyes transaction was great ! Communication as good as always. Thank you !
       
      #458 naomi707, Oct 11, 2011
    19. I bought 9 pairs of glass eyes from them, and they were all lovely! Here's a photo of my green Nabiya wearing one of their multi tones. :

      [​IMG]

      [​IMG]
       
      #459 gardenofdolls.com, Oct 11, 2011
    20. I bought 5 pairs of eyes and they are all beautiful! Lu has great communication and fast service. I will definitely order again!
       
      #460 periwinklestars, Oct 13, 2011
Page 23 of 39