1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Captured in Glass Product Review

Jul 15, 2009

    1. I ordered a pair of custom eyes (black with white iris and black pupil) in 12mm, and the eyes just look great.
      Handling and Shipping time was okay, and I even got free lashes as a gift.
      I can highly recommend doll eyes :)
       
    2. This was my first time ordering from CiG. I ordered 3 pairs and they arrived without mishap! (I even received a gift!) The transaction with Lu was absolutely wonderful and all my questions were answered very promptly. The eyes are clear, beautiful, and breath-taking! The imperfections are so miniscule as to hardly be noticeable. I have more eyes to purchase in the future and I will most certainly be purchasing from Lu again!
       
    3. I ordered 5 pairs of eyes (2 pairs are custom) from Lu of Captured in Glass and they are beautiful! I never expected them to be this beautiful in person! I also received a free gift in the process. It is a pleasure doing business with her, and answered all my questions. Hoping to order again from her soon :) Thanks!
       
    4. I ordered two pairs of eyes from Captured in Glass and they are really nice. The quality looks good, the colours are pretty and the communication was good too.
      I wouldn't hesitate to buy from this seller again.
      Thank you Lu!
       
    5. I ordered from Captured in Glass again (Along with a group of friends) after having such a positive experience last time. The eyes arrived quickly, the communication was excellent, the price is also excellent and the quality of the eyes is just beautiful.They have the most awesome glass hazel eyes I've seen - I'll get pictures as soon as I can.

      Thanks, I would definitely buy again!
       
    6. I ordered a pair of white and a pair of custom eyes from CIG and everything was wonderful! The eyes look fantastic, they shipped super fast and Lu was very friendly and easy to communicate with throughout the whole transaction :) I even got an alternative version of the custom eyes I commissioned, free of charge! That was a super nice surprise.
      Will definitely buy from again ^^
       
    7. I bought two pairs of eyes from doll eyes and they're gorgeous! Shipped on time and great communication! I would definitely recommend and buy from again! Thank you so much and I will definitely post pictures in your thread when I get my girls!
       
    8. I bought two pairs of eyes. I wasn't informed right away that the eyes shipped but when I asked I was given the tracking number. It also took a month to get to my home, but that is the nature of the beast of international shipping, I guess. While the wait was annoying, the quality and price of the eyes ensure that I will order from doll eyes again :) (I have ordered before too)
       
    9. The eyes are gorgeous, communication great, great price. I would absolutely buy again!
       
    10. I bought a pair of eye
      they look beautiful
      and perfect! thank you!
       
    11. I ordered five pairs of eyes. Communication was great and shipping was fast. I'm more than pleased, great transaction. Thank you again!
       
    12. Just got an order of lovely eyes. Thanks!
       
    13. I ordered 2 custom eyes in July 2011. Communication was good, the price was extremely fair and I wouldn't hesitate to order again
       
    14. I bought 4 pairs of eyes and they are beautiful, excellent value for money. Communication was prompt and friendly and the eyes were shipped within the promised turnaround time of 1.5 weeks. I'm already planning my next order. Thank you!
       
    15. I received my eyes today. The shipping took a lot longer than expected and I didn't receive any notification when they were shipped. I had to message doll eyes and ask to get the tracking number.

      The tracking also didn't work for a week, then when it finally updated it said the eyes had been shipped on the 24th (I had finished paying and ordering on the 8th or 9th, so it was much longer than the one week quoted in the thread). I'm pretty sure that the eyes were posted on time or nearly on time but the post office was just slow as I got my tracking number on the 21st (proof at least that they'd been posted by then).

      Besides those problems the transaction was pretty good. Doll eyes replies to PMs very quickly and is very nice and easy to work with. The quality of the eyes is pretty good so I wouldn't mind ordering again even if the shipping is kind of funky.

      Overall good transaction besides the issues with the shipping. I'd recommend this seller but leave the warning that shipping might be slow. Even though it seems like a lot of other people get their eyes rather quickly O.o
       
    16. I bought three pairs of eyes and they are absolutely beautiful, I amazed at the fabulous quality considering the low price!!

      Doll eyes was marvelous to deal with and was polite, professional and very helpful! The shipping was a bit weird and slow as the tracking number didn't really work properly, though that's more the fault of the shiping company that doll eyes.

      I shall definitely be ordering more from CIG, the quality is lovely and the price is so affordable! I thin I have finally found a regular eye supplier! My dolls are very pleased with their new peepers! :D
       
    17. Yet again I had a wonderful experience with doll eyes. I bought 2 pair of eyes and he responded fast, the eyes were quickly made and were shipped. They arrived very soon and as always they're so nice. My Puki looks so cute in her new eyes. Thanks a lot!
       
    18. Doll eyes is very good seller! Thank you for our perfect transaction.
       
    19. I order 3 pairs of eyes! They're so beautiful and the sending was quickly. Tank you so much!
       
    20. I ordered 2 pairs of custom size eyes and they are lovely! There was a little trouble with the tracking number but it was resolved quickly and they arrived safe and sound. Lu is very courteous and I wouldn't hesitate to buy from them again.