1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice
Severe ongoing issues and concerns with Dollshe Dollshe Ban

Rule Update Changes to Marketplace Rules for Group Orders

Dec 1, 2013

    1. The moderation team has noted that some group orders are set up without a specific closing date and some of these have been open for well over a year with no set ordering date. Some of these extremely extended group orders have also collected payments well in advance of the eventual, unstated order date.

      Excessively long waiting periods to purchase doll items not only seems unreasonable and stressful, but also unfairly denies the buyer the protection afforded by credit card and Paypal policies. Therefore, the Marketplace Rules for Group Orders have been amended to state that any group orders started from the 1st of December 2013 on must have a maximum 6-month period from start to finish - from inception to actually placing the order. We understand there is often an additional delay as the company fills and ships the order, which is outside the control of an order host, so this portion of the order process is not included in the six month time frame. The marketplace thread for any hosted order must give a clearly stated closing date and ordering date. Any hosted order thread missing this information will be removed.

      This order date requirement is designed to protect order participants, but participants should also use this information to assess their finances in the present and future before entering into a transaction that could take up to six months, (i.e. can they tie up money in advance payments or keep money aside to pay for their order at sudden notice in the future.)
       
      #1 DoA Mod Squad, Dec 1, 2013