Recently I've been gearing myself up to buy another doll. I've messaged the company for details and they were super nice, I can't get over how good the customer service is! But unfortunately I've been seeing recent results from the company which havent looked good at all, they don't seem to be very consistant in their results...its really off putting, and it has honestly made me really hesitent from ordering from them especially for the price theyre charging. I am awear that every company has its hits and misses, they're all handmade after all, and nothing perfect. I feel very disappointed, especially since this was my grail. Has anyone ever felt like this? Or had expierences like this?