1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Coronavirus concerns mega-thread

Jan 21, 2020

    1. I ordered a Myou tiny just before Valentines Day aka just before everything shut down. He ended up shipping in less than two months on March 30th. After 41 days he safely arrived at my door yesterday. I also ordered two more Myou tinies on April 24th. In hindsight I probably should have waited but they finally started the sale I had been waiting for and I'm hoping by the time they ship the shipping situation will be better.

      Then I have some doll clothes from Lithuania that were shipped March 28 that I have no tracking on so I have no idea where those are. And I ordered some shoes and wigs from Clover Singing on March 31st and those arrived May 9th.
       
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    2. Just ordered a doll from Cocoriang which should be done in two to three months, I'm hoping everything calms down a bit when it's time to ship it out! International shipping right now concerns the heck out of me
       
    3. I guess I'll never learn cause I just ordered a resinsoul tiny :sweat
       
    4. @Cap'n I don't think we ever tend to learn in this hobby. Nevermind my impulse purchase of mermaids.

      I got one doll on the way from China via DHL, hopefully it all goes well.
       
    5. @Mutation Did you also order one of those tiny mermaids via Clover Singing? Cause I did too. XD
       
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    6. So like someone else said earlier in this thread, faceup and art supplies aren't too much of a problem... but masks are. They're going to much more vital locations like healthcare, and about 10% of 3M masks are still being sold commercially instead of medically.

      I was just thinking that I can't find someone that captures all elements that I want in a faceup, so time to learn. However... looks like I'm going to try brush on, non-toxic sealants with makeup sponges. Wish me luck.

      @Cap'n I ordered two with, and also a pair of horns and a shell. :3
       
    7. @Cap'n happy to read this kind of story, that after really all this months of waiting without any updates, dollies come home safely :aangel:
      41 days for delivery, that’s really pain... But who said so, I’m waiting almost same, and still Somewhere in between ... :(
       
    8. My Granado Zen hands have been shipped, I have a tracking number but when I get them is anyone's guess.
       
    9. I ordered a doll from Luts in April with EMS shipping and you can imagine my surprise when today I got a message from UPS saying I have a package coming from the sender LUTSDOLL:lol: I don’t mind them sending the doll by UPS but it’s typical of Luts to never notify on the shipping of their dolls (but wow I never expected it to be so fast!!). However UPS seems to be more expensive than EMS so I guess this is a treat from their side in this situation, which is really nice!
       
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    10. After my Iple Leon finally made it out of Seoul, he now languishes in Frankfurt customs since 11 days ... and I am not the soul of patience. Tracking for updates every 10 minutes doesn´t help either ... I really hope they will release him soon!
       
    11. I’ve so far had good communication with Legenddoll for a AE custom order, Alice’s Collections for a Popodoll order and Dollmore for one of their dolls. Shipping may end up delayed but these workers are providing outstanding customer service. I’ve received next day responses and notifications. I feel very comfortable parting with my money right now and it makes me feel enormous relief to see our favorite companies are still going strong. With a lot of uncertainty in the world right now, this has been a huge comfort for me.
       
    12. BJD related I got the 5mm snaps and setter I've been waiting for and hope to get my velvet for the vampires outfits sometime tomorrow!

      Non-BJD related my granddaughter will graduate on Saturday with a double BA in Sociology and Psychology from University of Texas. I'm so proud of her. :dance
       
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    13. My Luts doll arrived to me yesterday from Korea with UPS shipping. It took less than a week to arrive so super fast!

      In other news, my Myoudoll was shipped from China with EMS and no updates since May 14. I’m starting to get worried:shudder
       
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    14. I think it should be okay. There have been significant delays due to Covid19. My Loongsoul doll that hadn't been updated since mid-March suddenly arrived today. Was also shipped from China using EMS. Still awaiting one more. The Ringdoll I had preordered with DHL shipping arrived a lot quicker. I think DHL was less than a week still? EMS had me waiting months.
       
    15. @Denovo Thanks for the assurance, it’s good to hear that China EMS packages have at least arrived safely even if after a long wait. Though I wish more companies would offer alternatives during this time, I wouldn’t mind paying extra for not having to stress over a package for months!
       
      #335 corina, May 22, 2020
      Last edited: May 22, 2020
    16. @corina ; That's true. Waiting also makes me feel a bit anxious, especially due to the current uncertainties! These were all preorders I had paid for last year long before Covid19 so it wasn't due to any delays on my end or anything. They were meant to be shipped as soon as they were ready, which unfortunately coincided with this outbreak. Usually EMS gets here in under two weeks so the long wait is really unprecedented. I had initially feared they were lost.
      If you have anything on preorder that hasn't yet shipped you can perhaps try contacting them to ask about changing the shipping method. The tracking on my other preorder from Loongsoul also updated recently after showing no movement for more than a month. It's still in China though... It seems EMS is moving veeeery slowly.
       
    17. The virus doesn't live long on objects so, I'm not worried about that.
      What I'm worried about is that the shipping really is more expensive right now, FEDEX and DHL are the only ones delivering to my country. But, I wouldn't let this make me take an hiatus from my dollie plans :) (but my credit card will hate me haha).

      We are all anxious and very scared. But this will continue for at least a few more months. I do know though that there are few countries that declarated that they have a cure for this, but it is the tests that must be accepted by the ethics committee, which have delayed its launch. However, it is understandable, as it would likely require human testing.

      We all just have to believe in them :)
      This virus will end with the help of all and new discoveries by laboratories, scientists and medical specialists on the subject.

      You are not alone, so don't let this stop your plans, just when they could really affect your health.
      your health, including mental health its first!
       
      • x 1
    18. I ordered some resin parts from dollmore on May 22 and they've reached the states already and are expected by may 26 O.O. I was floored they made it to the US that fast when the estimated arrival date was July 7. Dollmore is really chugging along!
       
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    19. I have 3 orders coming from different countries each. France, Russia, and Korea. I'm in the states. The ones from France and Russia have yet to make it here, and the one from Korea is in customs... and I read online that US customs takes 7 to 10 days, but that's been extended to possibly 4 to 6 weeks :sorry I'm not buying anything overseas again until things let up... I'm not stressing over my two orders from Alice that are processing, since they'll take a while anyway.
       
    20. Honestly, for dolls... it depends on which International Mail Facility you get. I've definitely experienced waits in excess of a week in the past with New York's IMF, and one of the California ones took a long time, too (can't remember which I hit now). The one you hit is supposed to be based on your (destination) zip code, though, so normally (and even with a recent shipment coming from Korea) I hit Chicago, which is in and out in a matter of hours usually; even the package I had recently didn't take more than a day. It probably is 4-6 weeks at the NYC and California locations, but if you get one of the other locations, you might luck out.