1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Does anyone know how I can contact Free Spiritz?

Feb 5, 2006

    1. Sorry if this is the wrong place for this. I have been waiting on an order for about 6 weeks, and am just wondering what is going on. I have tried to email more than once,and have tried to PM them also. Does anyone know how I can contact them? Are they usually like this? Thanks,

      Rebecca
       
      #1 Rebecca in FL, Feb 5, 2006
    2. #2 julia, Feb 5, 2006
    3. Her phone number is also on the freespiritz site. I haven't suceeded in getting through to him but I've heard of a few people getting through so it's not totally a lost cause. And yes go to the thread. At least you wont feel alone in the wait. -_-
       
      #3 TeaTime, Feb 5, 2006
    4. My orders have taken a bit but theyve arrived just fine also you can check your orders status on their site
       
      #4 Stella Maris, Feb 6, 2006
    5. This is so werid, my order from them came in three days, really.
       
      #5 Ladyrixx, Feb 6, 2006
    6. Personally, I've had fabulous service from Davona (she runs both sites). She's never failed to answer an email I've sent to her, and I've gotten both large items (like dolls) and small items (like boots) within an acceptable amount of time.

      If you are concerned about your order, definitely email her with your questions. If that doesn't work (I know she has trouble with her mail filters and certain service providers) try using the "live help" button. Even if it's not active, you can send an email through the system, and she can reply back if you leave the necessary information.
       
      #6 Marilyn, Feb 6, 2006