Dolcelucedolls - UK based dealer

* What did you order?
Impldoll 63 Star Model Body

* When did you order?
December 25th 2023

* How was the communication?
Excellent! Every question I had was answered swiftly and professionally.

* How easy was it to pay?
Very simple! I was offered my options and was able to choose and pay immediately.

* How long did it take to ship?
Less than 2 months. I received tracking information on February 13th 2024, and I received my doll on February 20th 2024.

* Were there any missing or broken items in your order?
No, everything was expertly packaged and safe when it arrived. I ever received some surprise freebies, such as a string puller, which was a lovely treat.

* If there were any problems with your order, how did the company handle them?
N/A, however I’m positive that they’d be dealt with quickly and professionally, as this dealer has shown me nothing but excellent business skills.

* Would you order from this company again?
Absolutely, without question. I have had excellent interactions with this dealer and my order was impeccable. I wouldn’t hesitate to recommend them as a dealer, and I would most definitely order again. In fact, I already have ordered another body!

 

What did you order? Dolly Planet wig and several pairs of Beetles eyes

* When did you order? End of March 2024

* How was the communication? Excellent, prompt and always very friendly

* How easy was it to pay? Very, PayPal

* How long did it take to ship? Just over a month

* Were there any missing or broken items in your order? Nope, all present and correct

* If there were any problems with your order, how did the company handle them? There was a slight issue where Dolly Planet sold out of two of the eyes I had ordered and took a while to alert Dolceluce about it but as soon as they were made aware they contacted me and apologised. These things happen, it wasn’t their fault and we just arranged another style of eyes as substitutes.

* Would you order from this company again? Absolutely, they’re lovely to deal with, very friendly, honest and quick to answer questions or concerns. Would highly recommend them.

 

What did you order?
Impldoll Kamara in Brown Skin
* When did you order?
February 2024
* How was the communication?
Perfect communication, friendly and stayed informative
* How easy was it to pay?
Very easy we used paypal
* How long did it take to ship?
* Were there any missing or broken items in your order?
* If there were any problems with your order, how did the company handle them?
* Would you order from this company again? Yes! Highly recommend! 10/10 5 stars!

 

I am Frostbittenbjd on discord/insta

* What did you order? Doll chair stand
* When did you order? June 2024
* How was the communication? A**** (flawless)
* How easy was it to pay? Super easy
* How long did it take to ship? 28 days from payment to my house.
* Were there any missing or broken items in your order? Nope! Flawlessly packaged
* If there were any problems with your order, how did the company handle them? N/a
* Would you order from this company again? Absolutely!!!

 

* What did you order? Impldoll Vivi
* When did you order? March 10th
* How was the communication? Absolutely wonderful. Very patient and communicative
* How easy was it to pay? Really easy
* How long did it take to ship? About 2 months, though it felt less in my eyes!
* Were there any missing or broken items in your order? Nope, everything was perfectly packaged and safe
* If there were any problems with your order, how did the company handle them? N/A
* Would you order from this company again? Yes! The special discounts are like an added treat on top of the superb service!

 

* What did you order? Fatemoons Fei Da
* When did you order? 27 Jan 2024 (ish, it was a GO)
* How was the communication? A+
* How easy was it to pay? A+
* How long did it take to ship? Once arrived to Dolce it took just under a week to ship to me
* Were there any missing or broken items in your order? Nope
* If there were any problems with your order, how did the company handle them? No problems
* Would you order from this company again? Yes

 

* What did you order? Wig stands
* When did you order? 10/5/24
* How was the communication? Brilliant
* How easy was it to pay? So easy
* How long did it take to ship? About two months to get from China to Dolce and about three days to get from Dolce to me
* Were there any missing or broken items in your order? Some of the balls for the wig stands were accidentally not included in the original shipment to Dolce.
* If there were any problems with your order, how did the company handle them? Very open communication, first about the balls not being included and then about some shipping delays from China. Neither of which were her fault.
* Would you order from this company again? Absolutely

 

* What did you order?
ANother Secret Echo head in pink skin

* When did you order?
05/02/2024

* How was the communication?
Excellent, super responsive to all my questions and requests. Provided updates on how the order is going throughout the whole waiting period!

* How easy was it to pay?
Super easy, through PayPal. Dolce was kind enough to split the price in thirds for a layaway too!

* How long did it take to ship?
About 5 months which is pretty usual for doll production.

* Were there any missing or broken items in your order?
Nope, the head arrived just as promised with all the extra mouth insert pieces, and in the correct colour!

* If there were any problems with your order, how did the company handle them?
No problems whatsoever

* Would you order from this company again?
Definitely! Although I originally only went through this dealer because nobody else had a dealership with ANS, I've already decided to go ahead and use her services for another head order~ I intend to use this dealer more in the future!

 

* What did you order?
ANother Secret ANS71 body with joined hands

* When did you order?
April 2024(i believe)

* How was the communication?
Communication was great!

* How easy was it to pay?
I ordered through a layaway and payment was pretty easy I used PayPal.

* How long did it take to ship?
Pretty fast I was pretty surprised that I got here within a week after they sent it

* Were there any missing or broken items in your order?
There were no missing or broken items everything was in great condition

* If there were any problems with your order, how did the company handle them?
I had no problems

* Would you order from this company again?
Yes absolutely! I actually already have and I do plan to order again next year when ANother Secret releases the international sales again