1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Dollshe Discussion - Part Seventeen

Jan 26, 2022

    1. I can remember back in the day...when we all started the 1-year club.... Now that actually sounds good as my order in March will mark THREE YEARS.:sigh

      There is no excuse for this.
       
      • x 5
    2. Out of curiousity I emailed Dollshe. I said I was interested in buying the doll but that I'd heard multiple stories of people having to wait years for their dolls to ship so I was worried about that in the event I decided to purchase.

      I am not seriously considering the purchase, but I am interested to see what he's willing to say to try and convince me that it's not a problem.
       
      • x 4
    3. I'd also be curious to hear what he has to say, @Crissaegrim, though I think I could write the script myself by now.

      If anybody wants to offer some cheer-up photos of their dolls, or just talk about projects or plans, that is always appreciated. I haven't had time or energy for mine for a while now, but I promise to share again when I can.

      I bought some Doll Family (A?) jointed hands for my Arsene, but I'm still deciding if the size is right. His original hands are fairly large, so it might be throwing me off. They are similar in size to the Doll Legend ones on my Mystic guy, but the palm and fingers are slimmer, so they come across as more feminine... hmm. I put them on him anyway so I see it in the cabinet every time I walk by- I'll decide how much it bothers me before wiring and blushing them. A lot of things on hold until spring weather now. Many parts in need of sealant.
       
      • x 2
    4. I heard back from him the other day and I'd meant to reply here but had forgotten.

       
      • x 1
    5. That's about what I'd expected from him and that's just disappointing. I think "hiring more staff" was one of the excuses that he gave me when I'd been waiting forever for the 55cm Saint that never happened.
       
      • x 1
    6. His 'explanations' don't address those orders placed THREE YEAR AGO. What is he waiting for?
       
      • x 3
    7. Y'all, he is NEVER going to explain what's actually happening. He's in denial :lol:

      As for cheer-up photos, here's my blue SA Hound who I admire daily but never take pictures of :aheartbea

      [​IMG]

      Dressing him is kind of an issue, firstly because I'm bad at working with bright colors, but secondly I have no idea what size clothes actually fit the Rhythmos body? :eusa_sile SD17/uncle size pants are a bit too short in the leg, and the waist is always too big (unless it's elastic, which his current pants are thankfully). And shirts are impossible because if they're big enough for proper sleeve length, the torso part is enormous. I guess this gangly stick man will be wearing robes forever because like hell am I gonna bust out the sewing machine... :eusa_naug
       
      • x 17
    8. That shade of deep blue is so very gorgeous. You're very lucky to have him.
       
      • x 1
    9. Oh he's stunning!! :D That's such a lovely resin colour.
       
      • x 1
    10. Yeah, I'm still waiting for my Maxi Diana (pure oriental) 2 years later... I emailed Dollshe about adding Adonis head to that order with Diana and they told me that my order was to be completed between February and early March. Now with Adonis head added, it'll probably be another few years.

      To be honest, my first time ordering from Dollshe in 2016 it only took 7 months to receive Adonis (pure oriental).
       
      • x 1
    11. I must be a masochist since I'm seriously planning on ordering King75 (still deciding on the head sculpt) even after the 4-year wait with Aramis.
       
      • x 3
    12. @overlordu His colour really is fantastic. You know exactly how to emphasize it with the gold and red background/accents. He almost glows. As far as clothing goes, it seems a shame to cover him entirely. Maybe a low-cut vest and sandals, if anything. I'm no colour theorist or designer, but I think you'd either play up the blue theme or seek to contrast him as you did here to make his colour pop.

      @melomelo My previous order was placed in late 2017 and took about 8 months, as I recall. Funny how that now seems very short, but I try to keep perspective- I have massive respect for Resinsoul, whose wait times are still steady around 2-3 months as they were when I joined the hobby in 2011, while almost everyone else has trended longer and longer. It's possible, okay?
       
      #192 Havra, Mar 3, 2023
      Last edited: Mar 3, 2023
      • x 2
    13. For a cheer up photo...Here's my Diana that I was able to purchase second hand (as I wait for Dollshe to fullfill my original Diana order...from March 3 years ago.) ;)

      I call her Suri.

      [​IMG]Suri by luluna33, on Flickr
       
      #193 luluna, Mar 3, 2023
      Last edited: Mar 3, 2023
      • x 18
    14. Keep us updated if you do. It's still saying 2-3 months on his website (which clearly is a typo for years lmfao). But I also love that King body. I would be curious if one was ordered with a IZE or Mori head if he would prioritize delivery because of their partnership? If IZE and Mori started getting complaints they could revoke their partnership so it wouldn't be a good look for him.

      Although I suppose it depends on the deal that they worked out. They also might have sold those sculpts to Dollshe (Mori does that with DFH and Universe Doll) so if they don't have an active partnership it might not matter other than them not selling him heads in the future. But I am pretty sure Dollshe now casts for them (since Hayato WS skintone is different than Austraras WS) so he still could be incentivized to deliver them faster since he prioritizes artists he casts for.

      Regardless its a BIG risk. lmfao I am almost clown enough to try it out myself though.
       
      • x 2
    15. Part of what seems confusing to me is that Dollshe does cast for other doll makers and they seem to get stuff out in way less time than Dollshe takes to cast one of his own products. It can't entirely be a dollar issue regards his own products as people pay for their doll before the doll is cast.
       
      • x 5
    16. Yes, 2-3 months is completely delusional. He's just taking on too much work with all his sales. I was trying to decide between Luke, Dante, and Taein anyway so maybe I'll go with Dante or Taein to test out your theory (since they're IZE's sculpts that would be the best chance).
       
      • x 2
    17. this is super funny (no) because when i asked for a refund (after waiting 2 years without getting my doll) Dollshe replied and i'm quoting : "sorry. We've had no orders for several weeks now, so we're unable to process a refund. We will process your order as soon as it comes in."
      and thus, never got my refund

      so much bullshit
       
      • x 5
    18. And with the passage of time between payment and requests for refunds (usually a couple of years later for Dollshe), there's no hope of recourse from PP or your CC. Far too much time has passed and I admit that to someone not in the hobby, waiting for 4-6 months (or more) for a product you paid for sounds completely insane and like you're asking someone to steal your money. The expression of disbelief on people's faces when I tell them that I've waited 10 months for a doll to be made (DZ back in 2013) and that for some companies that's their average wait time ends up with them looking at me like I'm crazy for putting up with that.

      I'm currently waiting on a Luts unicorn boy. I ordered him at the beginning of January. I do not expect to see a shipping notice for him until June. Luts specifically wrote on his sale page that if you purchased him there would be extra production time involved (and they gave a number for how much extra time) as he was only available during that event and if you added in a face-up, the time would be extended even further. So I'm waiting 5.5-6 months for him but at least Luts is being upfront about times and they're generally good about sticking to stated times.
       
      • x 4
    19. Is Dollshe's email only NOT working for *me* right now?

      They wrote and said they couldn't cast my order in Honeyskin (that I ordered *2* years ago and was available *then* btw).
      So they asked me to chose Pureskin. I am trying to email them and tell them I want Pureskin Freshskin now for my realllly old order and I keep getting a mail daemon returned to me that the message could not be sent because [email protected] does not exist?!?

      Has anyone else gotten an email through recently? Thanks in advance....
       
    20. Folks with Maxi Diana, HELP! Could you please give me the measurement from her under bust to belly button? Thank you!

      @Christy Don't know if you have heard back from them but the last email I got from that address was just a few days ago, April 18.