1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Dollshe Discussion - Part Seventeen

Jan 26, 2022

    1. Thankfully people are asking him about said orders on his new IG. Unfortunately, he continues to blame everyone else but himself.

      An excerpt from a reply he write to someone's question.
      "I deeply apologize for the serious delay in delivery of some dolls. There was a problem collaborating with Chinese doll sculptor Mori9, and we had a difficult time not being able to withdraw even 1 dollar for the past 6 months due to large refunds and an increase in PayPal claims. I suffered huge losses as my funds were completely blocked by PayPal."

      Him trying to throw Mori under the bus makes my skin crawl. She backed out of the collab because people warned her of his bad business practices. And, I heard that he still hasn't returned the heads she sent him. And, people wouldn't be doing chargebacks and claims if they were getting the dolls they paid for. Not, to mention the delays existed long before all this.

      All problems of his own making.
       
      • x 16
    2. He's scrambling to (ineffectively) cover his problems like a cat trying to cover up poop on a marble floor. The problems with delivery of dolls dates waaaaay back. My (cancelled) order for the 55cm doll was made at the first pre-order back in the spring of 2018. I very distinctly remember this as the doll was my gift to me after I was finally made the Trustee of my brother's estate in March of 2018 (he passed in November 2017). At the time he promised a 6 month delivery. After almost 18 months of lies and constantly broken promises, I asked for and got a refund (minus HIS PayPal fees which still makes me salty to this day). To the best of my knowledge the 55cm doll has never been made in all that time but he has continued to accept "pre-orders" for it.

      Delivery and refund issues is a looooong standing thing for Dollshe, not the result of someone else and purchasing from Dollshe is now basically a money scam in my opinion.
       
      • x 12
    3. What is his new IG?
       
      • x 1
    4. Dollibird has a link to it at the bottom of their post.
       
      • x 3
    5. Mr. Dollshe's new instagram account is @sculptor_dk
      Mr. Dollshe's old instagram account is @whoami_10110100

      The new company he is making "new" sculpts for is called Club CoCo BJD.
      Going by what he has already posted on his new insta account, it looks like a rebranded Dollshe line.:roll:
       
      • x 11
    6. So he's working on new sculpts for this new company while ignoring the outstanding orders he has with his old company. Lovely.
       
      • x 7
    7. And note that comments on his new Instagram account are "limited..." :eusa_naug
       
      • x 9
    8. I hope lots of people fill his ‘new site’ with comments about his non-existent ethics.
      Comments being “limited” - that’s a cheat, isn’t it? What a rat….
      Does anyone else see this being similar to a Ponzi scheme?
       
      • x 8
    9. Moderator note: All dolls by Club Coco BJD are banned from Den of Angels.
      Discussion of this new company is allowed as this is tied into the ongoing issues with Dollshe but Club Coco BJD cannot be discussed outside this context.
       
      • x 18
    10. Thanks for the heads up!
       
      • x 1
    11. Itinially the comments were open to everyone, there are some of the earlier comments still posted. When people started calling out Mr. Dollshe for not fufillming orders that are almost 5 years old, he tried to muzzle people by deleting the "not so positive" comments. When that wasn't effective, Mr. Dollshe enabled the limited comment option, which make it possible only for the 74 people who Mr. Dollshe follows can comment on his posts in his new @sculptor_dk. He thinks this is a way to control the narrative, but the internet never forgets.:roar
       
      • x 11
    12. I don't know if it'll shake out this way but it's possible that people will show their disapproval with their wallets for this new company featuring him. The doll community relies a LOT on word of mouth and there's enough people who've been taken by him with regards to unfulfilled orders literally years old. Word will not take long to get around in general that he's got a new gig and despite the beauty of his sculpts, as @Dollibird said, the Internet never forgets and neither do collectors.
       
      • x 15
    13. So I'm not following this as closely as I want to be just because I've been too busy to read through all of it, so forgive me if this was asked already (and I hope it's okay to ask here), but does anyone know what will happen to the existing companies that use his resin/casting service? Are they at risk of shutting down or needing to find somewhere else to go?
       
      • x 6
    14. @Littlebirdzoom I know that Dollstown were using his casting service, but they recently switched to a different casting service instead.
       
      • x 6
    15. Oh is that confirmed? I know there was talk, but I wasn't sure the switch had been done yet
       
      • x 3
    16. @sahoma A dear friend of mine recently ordered from Dollstown and the company told her that they had switched to a different casting service :thumbup
       
      • x 12
    17. When did they do that? I just panic ordered one of their in stock bodies and I hope it's the exact same shades as the Dollshe resin.
       
      • x 1
    18. Please note that Dollshe is having a stock sale. If you see your order listed, please contact Dollshe and Dollstown.
      Click here for the link.

      What is interesting about this is that Dollstown is now accepting PayPal payments on behalf of Mr. Dollshe since he sullied his own PayPal account. What's alarming is that Mr. Dollshe is also accepting wire transfers, which offers no buyer protection. I hope no one sends him any wire transfers.
       
      • x 9
    19. No buyer protection is dangerous I hope people don’t do it. It seems way to risky at least to me.
       
      • x 5
    20. I saw this, that's so concerning.
      Dollstown supposedly changed casters, but still accepting money for his latest grift? So if people don't get these stock dolls,, guess who will take the blame.
       
      • x 5