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Dollslife Russia Feedback (2009)

Oct 1, 2009

    1. Dollslife Russia Feedback

      Write about your experience with this company and their products!

      Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free!

      * What did you order?
      * When did you order?
      * Did you order directly from the company, or through a distributor or dealer?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
    2. * What did you order?
      DollZone Ivan - fullset.

      * When did you order?
      August 10, 2009

      * Did you order directly from the company, or through a distributor or dealer?
      I ordered through Dollslife as they are the only agents able to sell DZ Ivan.

      * How was the communication?
      I dealt with Xenia, the manager of Dollslife. She was absolutely wonderful the entire time! Extremely helpful, understanding and friendly - and her English is very good, too. Dealing with Xenia and Dollslife was some of the most pleasant buyer-seller communication I've ever experienced, BJD-related or otherwise.

      * How easy was it to pay?
      It was somewhat easy; I used Western Union and there was an error on their part that resulted in having to wait an extra day for payment to be confirmed, but that's all.

      * How long did it take to ship?
      DZ shipped Ivan out after only 39 days ((including weekends)) and Xenia kept me updated every step of the way til then - including a tracking number.

      * Was the quality appropriate for the price, in your opinion?
      Yes! He is an absolutely gorgeous doll and the fullset is really something to behold.

      * Did the item look like the sales pictures?
      Very much, it was just about spot on. The faceup is slightly pinker than the photos, probably due to editing, but it's not really an issue.

      * Were you satisfied with the product?
      Extremely!

      * Would you order from this company again?
      This was my first time going through Dollslife and I must say, I'm so extremely impressed that should I need to order through them again, I would. No hesitation.

      * Would you buy this company's products second-hand?
      Sure, if it was in good condition and coming from a reliable seller.