1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Dollyteria Feedback

Jun 4, 2024

    1. Store link: ブライス Blythe プーリップ Pullip スーパードルフィー Superdollfie ユーズド ファッションドールショップ

      This is a Japan Based hobby store, specializing in several types of preowned dolls and related items! They do ship internationally and do not require a shopping service or proxy.


      * What did you order?
      A pre-owned Volks SDGR Girl body and a pre-owned set of Volks SDGR flat feet legs

      * When did you order?
      5/21/24

      * How was the communication?
      Good! I had no need to contact them before my package arrived, but I did email them when it did and they communicated well. They are a Japanese shop but we communicated in English, for reference!

      * How easy was it to pay?
      Easy! For the initial payment, I checked out on the site with PayPal. After they calculated international shipping, they sent me an additonal PayPal invoice.

      * How long did it take to ship?
      2 days! I recieved my shipping email on 5/23/24.

      * Were there any missing or broken items in your order?
      Unfortunately a finger on my body was broken when I opened my package. I suspect it was due to the body not being super secured. It was wrapped in bubble wrap, but there was a lot of room around the item itself so it was moving a lot during transit. It was also very loosely strung so it was flopping around as well. However, the separate legs were wrapped securely on their own and suffered no damages.

      * If there were any problems with your order, how did the company handle them?
      I emailed them and they answered during businesses hours in Japan. They had me file a claim with my local post office as well as Japan Post. They told me they would file claims as well. Unfortunately it is now in USPS hands and communication has been slow.

      * Would you order from this company again?
      Yes, but perhaps not fragile resin pieces that lack their original packaging. After speaking to other people who have ordered from them, this seems to happen to loose body parts often. Luckily, the hand had a clean break and is repairable, but I wouldn't want to risk more damages.

      They sell other non BJD I collect as well as clothing, I would feel comfortable purchasing those from them!

      Issue wise they were quick with communication and very respectful!
       
      #1 Mei Flowers, Jun 4, 2024
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    2. * What did you order?
      A pre-owned Volks MSD Schulze body and head, and some accessories.

      * When did you order?
      11/16/24

      * How was the communication?
      Good! They sent me emails when my package had shipped and let me know the accessories were sadly already sold, so they would refund me for them.

      * How easy was it to pay?
      Very easy! I used paypal, which is integrated into the website.

      * How long did it take to ship?
      Two days until I received the email my item shipped

      * Were there any missing or broken items in your order?
      Nope, beyond the item already sold previously mentioned.

      * If there were any problems with your order, how did the company handle them?
      No problems at all!

      * Would you order from this company again?
      Absolutely!
       
      #2 Captainnessbot, Dec 9, 2024 at 2:27 PM