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Domuya in celebration of D1 Flexis' 1st Birthday....

Mar 27, 2007

    1. The Web site said 48hour turn around (processing time) with holiday exceptions. Is this fairly accurate? I just purchased two dolls and want to know roughly when they will arrive?
       
    2. I have a feeling it's a lot longer... I ordered my flexi-body on the 27th of March, and the status of my order still says "Processing". ;___;
       
    3. How can you check the status of your order? :)
       
    4. Angeldoll, you can access your account at the very top of the screen, the same place the Log-in is.

      I also ordered mine on the 27th and still says processing.
       
    5. i belive they said that they will start shipping the flexi bodies the 2nd and 3rd week of April, due to the high number they need to cast and process.
       
    6. Mhdolls: I am sorry that I have difficulty loading the pictures here directly. It keeps saying "error". Erm, maybe, can you go to www.domuya.com and under "our products", you can see the skintone comparison pictures there too.

      If it still doesnt show up for you, can you send an email to [email protected] and I will send you an attachment file from email.

      Pinkbear: Yes, it one of the post here in DOA, it says that the skintone is very similar. You can do a search in DOA and you should get the answer. =)

      As for shipping time, I would like to do some clarification, it was mentioned previously that all orders will start to ship from 2nd to 3rd week April onwards. But I didnt look at the calendar carefully and I realised that there are actually 5 weeks in the month of April! Hence, to be exact, all orders will start to be shipped from 16th April. And if you wonder, we ship all orders on the first in first out basis. So the earlier you submit your order, the earlier you will recieve your doll. All orders that have their payment made will show "Processing" status in our system. But once you order has been shipped, it will show "shipped" and you will recieve an email notification with the tracking number. So we ask for your patience while we make your dollies for you ok? =)
       
    7. Whitewings: 48 hours is for normal orders. For doll orders during normal period, it will take about 7-10 days for it to be shipped. But for this Birthday celebration, we ask for longer waiting time and we seek you kind understanding. (^^)

      Thank you so much Lunameth and DBZVelena!
       
    8. Thanks :) If i click "my account" it just gives account preferences not order
      status though, i must be doing something wrong, i'll keep trying!
      Fiona
      Edit; i just read the faq and it says my order should be displayed under my account, considering i paid 29th March this has got me worried as there is no order info displayed so i have emailed. Thanks for your help, Fiona
       
    9. I was wondering, do the bodies come with the bunny carrier? ^^
       
    10. Hi! I see you have a comparison up between Elfdoll normal skin and Domuya normal skin. I was wondering if Domuya's light tan skin would be a good match for Elfdoll homme skin (the slightly darker resin Elfdoll uses for their boys). Thanks in advance!
       
    11. ;-; I asked that question too, and they said the bunny bag will not come with the dolls anymore. they are holding them for new limited dolls. ;-; I was kinda sad about that.
      but! you can add them to your order for 20$ I believe they said. :) so it is still an option!
       
    12. Please let us know when you know when the first shipments will be going out.
      I think we all can hardly wait for our dolls to come home.

      Also, if they don't come in the bunny sleeping bag, in what way will they be packaged and shipped?
       
    13. DBZ, Domu said above that the first shipments will start going out on the 16th, so Monday hopefully.
       
    14. Has anyone received shipping notification today? I ordered mine on the 3rd of April so I don't expect to be in the first batch of shipments, but I'm excited nonetheless!
       
    15. This was just posted on their website:

       
    16. Okay, I take it mods don't want the slew of 'mine just shipped, mine just shipped!' responses, but I did want to put it on the record here that Domuya orders have begun to go out, with folks receiving their notifications as early as Friday (US time).

      I'd love to hear when the first person receives theirs, and how it was packed, if not with the bunny. :)
       
    17. I do consider this news, as nobody else has posted this yet.My bodies have just arrived, and I will link pics so you can see how they were packed:
      The body came between two lilac pillows, and only the hands had a protective wrap,( luckily the feet were fine, but I would have thought that they would have protected them too).Also included in the box is a dog tag celebrating their first Birthday, and a certificate of authenticity.
      http://img.photobucket.com/albums/v57/michpowell/Dollfies2/do4.jpg
      http://img.photobucket.com/albums/v57/michpowell/Dollfies2/Do1.jpg
      http://img.photobucket.com/albums/v57/michpowell/Dollfies2/do3.jpg
      http://img.photobucket.com/albums/v57/michpowell/Dollfies2/do2.jpg
      http://img.photobucket.com/albums/v57/michpowell/Dollfies2/do5.jpg
      As for resin matches, it seems to be the most yellow resin I have now( which fingers crossed will be good for my Minimee head).It is closest I would say to my Dollmore Dean's head colouring,( but his head might have yellowed a bit with age as he is an 'old boy' bless!)
      But it is definately more of a yellow tone than my MNF,DIM and Soom.So hope this helps some ppl.I will try and take pics at some point of the resin comparisons too.
       
    18. Mich, thanks for posting the photos! Hopefully everyone's feet are as safe as yours. Thanks for reviewing the color, too!
       
    19. Thank you so much for the pictures, Mich!! I think mine will arrive today. *hopes*
       
    20. I'm presuming that your bodies are Normal Skin?