1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for ArouraAnn!

Dec 2, 2008

    1. I purchased a Doll Chateau Alberta on a very short layaway from ArouraAnn. We had some issues with shipping because of postal service issues, and she had stopped updating. We both did a find my package search and mine came back as lost. They did fully insure her so we were going to be able to get our money back. However, she finally showed up over a month late! ArouraAnn packaged her very well, so she was very secure on her misadventures. She arrived fully intact and in perfect condition. I would highly recommend ArouraAnn as a seller. They went above and beyond for me. Great communication, wonderful packaging, and speedy shipping out time.

      Thank you so very much for your kindness and all your help!
       
    2. I had the pleasure of trading Minifee Heads with @ArouraAnn and I could not say enough wonderful things about them. This was my first trade, so there were definitely nerves, but ArouraAnn was very understanding. We did a partial trade with the difference paid via invoice. The invoice was quickly paid and we did same day shipping. Both of us sent photos with hand written notes and they kept me informed when the head shipped. Sarang arrived wonderfully packed and safe. The entire trade was smooth and stress free and I would definitely recommend working with them 100%!
       
    3. ArouraAnn bought a Aileendoll Ashes from me.
      The transaction was very very smooth, they always replied fast and were very pleasant to deal with. She paid incredible fast and always kept me updated with everything! I can totally recommend them, and would love to sell/buy from again. Thanks again so much!
       
    4. I bought ArouraAnn's Withdoll Emma in grey from her last week. She is a lovely person, and was very quick to ship. The doll is in perfect condition. I am very happy to have her. All in all, the entire transaction was a very pleasant experience. Thank you!
       
    5. I had posted a WTB ad a long time ago for a Fairyland Minifee Klaus—ArouraAnn was so kind to reach out to me and offered to sell me her entire Klaus!!! She was so sweet, very easy to work with, and SO courteous! She responds very quickly, gave me constant updates, and took a bunch of pictures of him for me. He came packaged even nicer than they do when they’re straight from Fairyland!! He was completely safe in his travels home. I am SO grateful to ArouraAnn for reaching out to me and being able to finally fulfill my dream of owning a Klaus!!! She is the best kind of person to deal with when you’re buying something off of the marketplace!!
      :hug: Thank you a million times again, ArouraAnn!!!
       
    6. Sold ArouraAnn a PukiPuki body, and everything went smoothly.
      Great communication back and forth with her. She paid promptly, kept me updated, and even sent an absolutely adorable picture of Puki afterwards too. :whee:
      Pleasure from start to finish. Highly recommend doing business with her!

      Wishing you Happy Holidays! Thanks!
       
    7. Traded @ArouraAnn my Atelier Momoni Momonita for her Realfee Haru and could not be happier! She is so kind, understanding, and a blast to talk to. :)
       
    8. ArouraAnn recently purchased a Magic Mirror May from me and was patient and understanding while I got a few things ironed out with the postage. Payment was made promptly and confirmation given when May had arrived safely. Overall ArouraAnn has been lovely and a pleasure to work with :).
       
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    9. I bought a Pipos PO-11 Mari from ArouraAnn. It was a smooth and pleasant transaction; communication and shipping were very quick! Mari was packed with great care, too. Thanks so much!
       
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    10. @ArouraAnn answered a WTB for me for an Alicia tail in blue and I can't say enough of how wonderful the transaction went. She is SO nice and fun to chat with. Item shipped fast, secure, arrived great. I highly recommend them as a seller. Thank you so much for putting such wonderful, positive energy on the transaction :aheartbea
       
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    11. @ArouraAnn Answered my WTB ad for a Minifee Mio head in tan resin. She was so sweet and kind in our conversations and willing to work with me on a short layaway. Once that was paid off, the doll item was shipped promptly and arrived in wonderfully secure packaging. 10/10, I would absolutely buy from her again!