1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Feedback for Hebi-chan

Jun 6, 2011

    1. Starting a thread 'cause she doesn't have one yet!


      Hebi commissioned me to clean/suede/restring/tighten her luts hybrid doll and was very quick with replying (even with my 3-5 messages a day)
      I also fixed his broken hand and she was also happy with the result!

      She paid right away and was a pleasure to work with!

      Hope to have commissions from you again!
       
      #1 ShadowChan, Jun 6, 2011
    2. flakey feedback

      I hate to do this, but I haven't heard anything from Hebi in a while, and I'm not sure what's going on. I agreed to buy her Luts/Demongarden hybrid, and asked Hebi for a shipping quote. When they got back to me, they told me that it would be 16 dollars, so I agreed and asked for a shipping date. After a bit of a pause in communication, they let me know they would ship on Thursday, May 11th. I sent Hebi a PM that evening asking if they had shipped my boy, but no response. I waited till the weekend was over to PM again, since people get busy afterall, but then decided to check Paypal for another payment I sent. Turns out Hebi had refunded my money for the doll on Friday the 12th, with no information or indication of why or what was going on.

      I am glad I got my money back, but we had agreed to make the transaction, and to have it break off with no info is a little weird and definitely awkward. I don’t know if everything is ok with Hebi, and if it’s not I hope things clear up soon, but I figured I’d put in my story here.
       
      #2 LordHelmet, May 18, 2012