1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for Hei Yan

Jun 2, 2009

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    1. I purchased a Dollzone MSD Doll Carrier from Hei Yan and she was such a wonderful person! Great communication and fast shipping! I HIGHLY recommend her to everyone here :)
       
      #21 allygator, Dec 25, 2009
    2. I bought some cute Lati outfits from Hei Yan, she told me when they were shipped and packed them really nicely - would def. buy from her again <3
       
      #22 Emmaboo, Jan 7, 2010
    3. I bought a lovely Pipos Mari from Hei Yan. She packed it very well, and shipped promptly. Very nice to deal with! <3
       
      #23 cyristine, Jan 12, 2010
    4. Hei Yan and I had a trade > everything went well, I'd recommend her to anybody :)
      I'm really happy with the outfit I got from the trade.
      Thank you for an awesome transaction!
       
      #24 bamna, Jan 13, 2010
    5. Hei Yan was part of an Angell Studio Group Order I hosted, great communication, quick payments, would deal with again!

      Thanks!
       
      #25 reichiere, Feb 3, 2010
    6. Bought an absoluely adorable MSD outfit from Hei Yan! Quick shipping! Thanks!
       
      #26 Kia Ryou, Feb 6, 2010
    7. I bought a Ante faceplate from Hei Yan. Good communication, well package, good transaction !
      Thanks !!^__^
       
      #27 marie-p37, Feb 9, 2010
    8. I bought a LTF Bisou sleeping faceplate from Hei Yan, and I couldn't be happier! Communication was flawless, shipping was speedy, packaging was very careful, and the faceplate itself is beautiful~ :D
      I would gladly do business with you again, thank you!
       
      #28 kittehmeow, Feb 10, 2010
    9. I purchased a Pink Pajama Set from Hei Yan, for my new little girl. :) Communication was great, she shipped much faster than expected, and I received the pajamas very quickly! My little girl absolutely loves them - she is refusing to take them off!

      I definitely recommend Hei Yan, and would certainly buy from her again. :D Thank you so much!
       
      #29 Ashers, Feb 17, 2010
    10. I bought an outfit from Hei Yan. She was wonderful with her communication and was very friendly. There was a small mishap but it was easily and quickly fixed with professionalism. I would buy from her again and will recommend her to anybody thinking of buying from her.
       
      #30 Anstey, Mar 2, 2010
    11. ~Positive~
      Hei Yan participated in my Crobidoll GO. She paid quickly for her items and let me know as soon as they arrived.
      Thank you for participating! (^-^)v
       
      #31 AerynAerie, Mar 15, 2010
    12. I bought a Littlefee outfit from Hei Yan. Communication was great. It was a pleasure to deal with her. Thank you!
       
      #32 Nimrod, Mar 31, 2010
    13. Bought Hei Yan's Fullset Leah and she shipped her super fast and well packed. Just as shown and would buy from her again any time.
       
      #33 animemom, Mar 31, 2010
    14. Hei Yan participated in my soom ai split. Great communication and quick payments. Thank you again!
       
      #34 mel-mel-chan, Apr 9, 2010
    15. I purchased a Littlefee Arctic Fox faceplate from Hei Yan, and the transaction was wonderful. Friendly communication and shipped fast. Thank you!
       
      #35 redmaiko, Apr 21, 2010
    16. I bought a pair of Yo-Sd shoes from Hei Yan- they arrived quickly and were in perfect condition! Super cute, and well-priced ;)

      Overall, a very positive experience! Thanks! :aheartbea
       
      #36 .: Suzume :., Apr 27, 2010
    17. I bought a CH tiny from Hailey and she was wonderful from beginning to the end of transaction.

      She was polite and prompt with our communications, took lots of doll pictures for me and shipped the doll fast. I also appreciate the refund she did for the excess shipping.

      Thank you again for letting me bring home the adorable little girl!
       
      #37 Qualadris, Apr 29, 2010
    18. I purchased an adorable CH Uri, and I couldn't ask for a better transaction <3 Shipping was fast, packaging was great, and the Uri was just as described in text and images. Would do business again, thank you <3
       
      #38 darkawaii, Apr 29, 2010
    19. Oh yes! And honesty! I got a refund for left over shipping, thank you! <3
       
      #39 darkawaii, Apr 29, 2010
    20. I bought the Fairyland Littlefee Fox FP from Hei Yan. Everything was very good. Great communication and full item information. Thanks.
       
      #40 916mvk, May 28, 2010
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