1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice
Severe ongoing issues and concerns with Dollshe Dollshe Ban

Feedback for Hei Yan

Jun 2, 2009

Page 3 of 4
    1. Just finished(like...20 minutes ago in person) a transaction of a Winnie Dee Ai Human Head. Transaction went really smooth. Wouldn't mind doing another sale in the future! ^_^
       
      #41 Tera Rose, Jun 26, 2010
    2. I adopted a LY Belle pirate from Hei Yan and it was a very smooth pleasant transaction. Communication was excellent, shipping was ultra fast and she was well packed. Hei Yan also sent along a cute dress for Belle which was greatly appreciated. I wouldn't hesitate to work with her again. Thank you so much!
       
      #42 kadepie, Sep 20, 2010
    3. Bought a wig from Hei Yan
      Smooth transaction ^_^
      Positive feedback +++
      Thank you!
       
      #43 peach_mspank, Sep 24, 2010
    4. I bought a vampire lumi head. I asked for extra pics and she made them the next day :)
      She shipped very quickly and very well packaged :)
      wonderful seller!
      thank you!
       
      #44 lollydott, Oct 1, 2010
    5. I bought a little Rosenlied dress from Hei Yan and everything went smoothly! The dress arrived just as described! Good communication! Would do business again!
       
      #45 in2themystik2, Oct 14, 2010
    6. I bought a few clothes for my dolls from Hei Yan.
      As always she was a lovely and friendly seller that sent the items quickly.
      She's a great pleasure to buy from.
       
      #46 Anstey, Oct 16, 2010
    7. I purchased some Lati Yellow clothes and sheep legs from Hei Yan. Hei Yan is a wonderful seller to work with. She responds to PMs quickly and is very friendly and informative. Items were sent quickly and well packaged. A very positive experience. Thanks so much!
       
      #47 sugarlump, Nov 13, 2010
    8. I bought a Lami head from Hei Yan and the transaction was just perfect! She was even so kind to ship the head with EMS just cause she had a little delay with the previous shipping schedule!*____* Thank you so much dear!

      A+ seller only to be recommended!
       
      #48 uchan, Nov 14, 2010
    9. I purchased from clothes from Hei Yan. Shipping + communication both fantastic. Thank you!
       
      #49 mskat, Dec 1, 2010
    10. Just received the Lati Y outfits bought from Hei Yan! Easy communication and timely shipping (especially during this holiday week). Thank you ~
       
      #50 stephmwu, Dec 24, 2010
    11. I purchased a Fairyland Pukifee PonPong from Hei Yan - and it was a fabulous transaction from start to finish! Although her FS post said that she would not do layaway, she was willing to do a short one for me when I asked. And once I paid, she shipped super fast, and arrived in no time! Pong arrived in brand new condition, and I couldn't be happier! Thanks so much!!!
       
      #51 Red_Delerium, Feb 14, 2011
    12. I adopted DIM Jullis from Hei Yan via layaway and it was one of the best transactions I've ever had. Hei Yan was very sweet and she was quick to respond to my emails. She packed him up really well and I received him very quickly! I was pleasantly surprised! Will not hesitate to deal with Hei Yan again.

      Thank you so much for allowing me to adopt Jullis! He's truly wonderful. <3
       
      #52 designermix, Feb 17, 2011
    13. Hei Yan purchased some lati outfits from me, she paid quickly and was wonderful to communicate with! Thanks!
       
      #53 redfish, Feb 20, 2011
    14. I purchased a Lati Yellow doll from Hei Yan. The transaction was great. Thanks again :aheartbea
       
      #54 perfectly_pink, Feb 25, 2011
    15. It's been a real treat being able to deal with Hei Yan. She purchased a Customhouse Ange Ai Sunny from me and the transaction could not have gone any smoother! She was quick to pay and easy to communicate with. She requested a layway which took even less time than she told me. I would highly recommend her as a buyer and would not definitely hesitate to deal with her again! A++
       
      #55 nurie, Mar 2, 2011
    16. Another great transaction with Hei Yan!! I purchased a Lati Yellow Sheep Lea wig from her. Great communication and fast shipping. Thanks a bunch!
       
      #56 perfectly_pink, Mar 8, 2011
    17. ~<3~ Took place in one of my Dollmore Group orders and everything went very smoothly, would love to work with again! ~<3~
       
      #57 cluke, Mar 19, 2011
    18. I bought a Lati Yellow wig from Hei Yan, she was a lovely seller, kept in touch all the time and sent it very well packaged, I'm so pleased with my purchase and would highly recommend a transaction with Hei Yan to everyone :aheartbea
       
      #58 angeldoll, Mar 22, 2011
    19. Hei Yan sold me a pair of LittleFee shoes. They arrived quick and perfect :) Thanks so much.
       
      #59 animedolls, Mar 28, 2011
    20. I purchased a gorgeous Lati Yellow Sheep Lea from Hei Yan! She's wonderful to deal with, great communication and lightning fast shipping!

      Thank you sooo much for allowing me to adopt her - she's AMAZING!! I really can't thank you enough!!
       
      #60 Lazysunbather, Mar 31, 2011
Page 3 of 4