1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Feedback for Hei Yan

Jun 2, 2009

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    1. I recently purchased a Pukifee dress from Hei Yan. It arrived quickly and was shipped well. Communication was also excellent! I would love to do business with her again the in the future. :)
       
      #61 PrincessEv, Apr 1, 2011
    2. Just bought a little bundle of items from Hei Yan they ariived super fast perfectly packed and in excellent condition, I would recommend Hei Yan 110% to everyone!!

      Hugest thankies ((><))
       
      #62 STASIE, Apr 18, 2011
    3. I bought a Lati yellow wig from Hei Yan and it was a great transaction! Fast shipping :) Thank you again!
       
      #63 Jadeness, Apr 25, 2011
    4. POSITIVE

      I was the buyer in this transaction and Hei Yan was most polite and sweet in her correspondence.
      Because I was late with my payment, she had to get a friend to drive her all the way down to the post office on a separate trip to mail my item out >_<

      Thank you so so much for that dearie!!! Would definitely love to buy from you again! <3

      HIGHLY RECOMMENDED SELLER
       
      #64 kiyo-ai, Apr 27, 2011
    5. I bought a doll from Hei Yan and couldn't be happier. The transaction was simply flawless in every respect and I adore my new girl. Hei Yan sent her out the day after I paid and packed her with love. I'd be ready to buy from her again in a heartbeat.
       
      #65 Merangel, Apr 27, 2011
    6. I bought a dress set from Hei Yan. Transaction was great!
      All was absolutely perfect! Friendly communication, extra fast shipping, highly recommended seller <3
       
      #66 sonority, May 13, 2011
    7. I purchased an LTF Bisou boy and some YoSD outfits from Hei Yan. My items arrived lightning fast and communication was prompt and polite. Hei Yan is a very reliable seller. :)
       
      #67 Zero_A, Sep 12, 2011
    8. Great transaction with Hei Yan. I purchased a few misc Lati / YoSD clothing items from her and received quick communication and mailing. Items were even cuter than they looked in the pictures. Thanks Hei Yan!
       
      #68 Janice, Sep 13, 2011
    9. I bought a wig from Hei Yan. Lovely item, shipped when she said it would be, and it arrived super fast! I would definitely do business with Hei Yan again! Thanks so much! :aheartbea
       
      #69 Aiko-chan, Oct 3, 2011
    10. I bought a TTYA gray sweatsuit and black striped hat from Hei Yan ~ both arrived very fast and well-packed, in wonderful condition. It was a real pleasure dealing with her!!! (highly recommend!)
       
      #70 FrankieCat, Oct 4, 2011
    11. I bought a cute Custom House Yo-SD from Hei Yan. Super awesome transaction! Packed the dolly safely and answered any questions I had! Thanks! I love her so much!
       
      #71 Lawlietuser, Oct 4, 2011
    12. Purchased some dresses from Hei Yan! Everything is perfect and exactly as described! Would gladly buy from her again. Thank you!
       
      #72 Kittywolf13, Oct 15, 2011
    13. Purchased a yoSD outfit from Hei Yan, quick shipping and item arrived in good condition. Thanks! :)
       
      #73 whitefrosty, Nov 14, 2011
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