1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for HellenaN

Jun 7, 2012

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    1. Here you can leave a feedback for me :)
       
      #1 HellenaN, Jun 7, 2012
    2. HellenaN bought a wig from me.

      She paid fast and it was easy to communicate with her :)
      Thank you!
       
      #2 Helmi, Jun 7, 2012
    3. I bought a Supia Yisol from HellenaN. She was sooo wonderful to work with, shipped promptly, and even checked up on me when the tracking wasn't updating to make sure I got the doll. Overall I am really pleased with this transaction. The doll came in excellent condition and exactly as described. Thanks so much! I would definitely do business with her again<3
       
      #3 Half.Jak, Jul 5, 2012
    4. I purchased a pair of Rosette feet from HellenaN. They were packaged with care and arrived quickly and safely. HellenaN was wonderful to do business with and was kind and professional. This transaction was 100% perfect!

      Thank you again :)
       
      #4 Dove, Feb 8, 2013
    5. HellenaN bought a pair of ed eyes from me ,the whole transaction was lovely ,very polite and let me know once they arrived
      Thank you :)
       
      #5 mothertiggy, Mar 8, 2013
    6. HellenaN bought a Volks SDGr Lorina from me. Great communication & prompt payments. I wouldn't hesitate to deal with again. Thank you so much!
       
      #6 time-capsule, Mar 16, 2013
    7. I bought Volks Rinon head from HellenaN - fast and smooth deal, thank you so much )
       
      #7 HerrZog, Mar 31, 2013
    8. I bought a Linglan from HellenaN. She shipped promptly and the doll was very well packed. The doll came in perfect condition and exactly as described. Very happy with this transaction, thank you :)
       
      #8 zelie, Apr 3, 2013
    9. I bought an AE Doll from HellenaN. She was very accommodating with lay-a-way, and shipped quickly when fully paid. The doll was exactly as described. I am very happy with this transaction.
       
      #9 SabrinaC, May 11, 2013
    10. I brought Volks SDGr body from HellenaN. We agreed very soon and i'm satisfied to buying. Thank you so much!
       
      #10 Sta-Sayomi, Jun 10, 2013
    11. HellenaN bought me a Fairyland Minifee SP head Chloe tan skin, she is very attentive and friendly, highly recommended, Thank you!
       
      #11 Lauralanthalasa, Feb 16, 2014
    12. HellenaN purchased a pair of Dollflower eyes from me. She was very easy to deal with and even sent payment very fast. She was very patient and understanding with the recent problems with shipping items to Russia lately. The parcel got returned back to me and she had to wait for the refund as well until I got the refund back from Canadapost and Fedex. Didn't go as smoothly as we hoped but everything else was really great. She is very friendly and handled the situation extremely well! The eyes were sent at the highest shipping option available and yet the service was like this unfortunately so I am really, really glad that HellenaN has been very accepting of the problem. Thank you again and I really appreciate it. A++ and one of the best buyers I have ever dealt with. THANK YOU! :)
       
      #12 nurie, Mar 11, 2014
    13. I bought a Volks Ryo Narasaki head from HellenaN. She was great with communication, shipped the head promptly, and packed it very carefully. Lovely to work with!
       
      #13 justkatie179, Nov 29, 2014
    14. I bought a minifee moe body from HellenaN.
      It went perfectly, she shipped it super fast, packaged it well and helped me get it unstuck from french customs.

      Thanks a lot!
       
      #14 Sept, Mar 23, 2019
    15. Positive feedback! :)

      I bought a doll head which arrived safely today. Communication was speedy and friendly. My purchase was sent out the same day I paid, fast as lightning! Thank you so much for everything!
       
      #15 Lamento, Apr 30, 2019
    16. I bought Volks SD head from HellenaN, and it was a great transaction!

      Communication was smooth and the head arrived safely, well packed. The shipment made promptly. Great seller.
      Thank you so much again!
       
      #16 Jandiring, Apr 30, 2019
    17. I bought a pair of beautiful jeans from Lena. She packed them very well, and she followed up and helped me when the package was stuck somewhere in transit. Lena has been very kind and friendly. Thank you!
       
      #17 angelcake, Dec 10, 2019
    18. I purchased secondhand 1/4 clothes on the marketplace from Lena. The transaction was quick, friendly, and efficient. Everything was packaged neatly and the clothes look lovely on my doll, I am grateful for this transaction. I would gladly do business with HellenaN again! Thank you again.
       
      #18 yourlegsgrow, Aug 31, 2020
    19. Positive feedback
      I purchased a Volks doll head from HellenaN. She is easy to communicate with and shipped the head fast. I recommend her as a perfect seller.
       
      #19 Happy moon moon, Oct 28, 2020
    20. I bought a pair of Dollflower eys from HellanaN. the communication was smooth, shipping made promptly and she packed the eyes really well. Highly recommend her as a seller. Thank you very much again!
       
      #20 Jandiring, Nov 21, 2020
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