1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice

Feedback for Hitomifrens

Sep 21, 2008

    1. I commissioned hitomifrens for a blushing on my Cuprit. She blushed her according to what I wanted, was VERY quick about it and sent her back super fast too. Thanks!
       
    2. I commissioned Hitomifrens to do a face-up and eyelash application on my Leekeworld Mihael. I couldn't be happier with it! It is SO much more gorgeous in person than I would have ever expected, and exactly what I had envisioned! Very fast service as well! I'll definitely be sending more things her way for painting.
       
    3. Poor return shipping; will not take responsibility for her packaging.

      I sent my School C head to hitomifrens for a face-up. She did not wrap the head with tissue paper or cushion it from the face cover in any way. The face cover was not secured properly and the face-up was damaged in transit. The blushing on the chin was chipped and scraped and there is a gray mark on the cheek. There is also a piece of dust trapped in the sealer, from when she painted him.

      I asked for a 25% refund and I feel that this is extremely reasonable considering that multiple parts of the face-up will have to be entirely removed and re-blushed, as they won't come off with water.

      Hitomifrens has refused my request for a partial refund and will only repaint him if I pay for more shipping fees!

      Hitomifrens was the one responsible for packaging and protecting the face-up she gave him and she failed to do that. I will definitely not be sending him back.
       
    4. I payed in full and upfront for a MSD faceup, and it seemed to be going pretty well at first - she was prompt in replying, and even agreed to give blushing the head to better match a body a shot. I also asked for WIP photos.

      Though, some time later, she PMed me with a single picture of the finished head.

      I liked what she did, but wasn't overtly keen about it, as I was hoping for something more light and pink and the work she did was notably dark. I asked her to make some edits to the lips, bottom lashes, and the eyebrows as they were dark and I asked for white, and then contact stopped.

      To my complete shock, two days later, the head arrived at my doorstep. From what I can tell, she added white to the eyebrows and nothing else. She did not send me pictures of the edits, nor did she inform me that she had even shipped.

      She apologized, and offered me a refund of $2.80 that I was overcharged in shipping only after I pointed out that I believed I was overcharged.
       
    5. I'm very happy with the face-up I received. At first it wasn't exactly to my specifications, but when I let her know what I wanted she quickly corrected his face until it looked exactly how I wanted. She is a talented artist and does lovely work. She ships very quickly. Thank you!
       
    6. I sold hitomifrens a CH Hyun. She was very nice to work with and paid quickly. I would definitely sell to her again. :)
       
    7. I commisioned a faceup from hitmifrens and she's been so nice! Always answered my mails/pm's superfast and was really patient when there was a huge trouble with my customs office!
      She painted my girl fast and according to what I wanted and she's lovely! No issue with her packaging or anything, she came home safe and beautiful! :D
      Thank you so so much!! I love my girl!
       
    8. Hitomifrens repainted my Liz and did an AMAZING job again, highly recommended!
       
    9. Hitomifrens painted two heads for me, and she did a wonderful job. I would definitely recommend her. Thank you!
       
    10. hitomifrens purchased a ryo head from me and was very pleasant to deal with ^^
       
    11. Great seller fast and friendly. =)
       
    12. I commissioned Hitomifrens to paint my ange gaby & ange uri. Communication was fantastic, and she gave them adorable face ups.

      Thank you for such a pleasant and smooth experience :)
       
    13. Participated in a Crobidoll group order run by Hitomifrens. Communication was prompt and courteous. Items were sent out quickly and packed securely. Thanks!
       
    14. I was a participant in a Crobidoll GO that Hitomifrens ran. She was very polite in communication, and the order was well organized and very quick too. My items arrived to me very well packaged. Thank you!
       
    15. Hitomifrens led a Crobidoll GO I participated in; great leader, great communication, shipped quickly and well packaged. A pleasure to deal with!
       
    16. I participated in a Crobidoll GO that Hitomifrens organized. Communications were clear and concise and my item was quickly shipped and well packaged. Thank you!
       
    17. I participated in a Crobidoll GO that Hitomifrens organized.
      Communications were smooth and my item was quickly shipped and very well packaged.
      Thank you!
       
    18. Participated in Hito's Crobidoll group order. It was incredibly quick and smooth, packaging was great and all the fees were explained. Would definitely join another order of hers!

      Thanks a lot!
       
    19. EEEEE. My boys' heads are here and they're BEAUTIFUL. Hitomifrens was very professional and extremely prompt, and very generous with the in-progress pics. I will definitely be coming to her with any future faceup needs.

      HIGHLY RECOMMENDED.
       
    20. I commissioned a face-up from Hitomifrens, and I have to say that I love this face-up!

      It's beautiful! She was fast, quick to respond, and sent me quite a few WIP pictures. She did everything that I asked for, and now that he's here, all I can do is sigh in happiness.

      Thank you so much, and if I ever need a new face-up again, I'll come right back here!