1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Feedback for KIBA

Feb 27, 2007

    1. Hi,
      this is the first time i left a bad feedback here on DoA and this is very sad for me.

      I have bought a minifee chiwoo from Kiba.
      She has been friendly and polite during the selling process, i have nothing to say about it, but unfortunately she has placed no care to packing the doll, i don't know if that was her first doll she sold or maybe she was only in a hurry to ship it, but the doll was packed only with a bubblewrap placead around it and, of course, it arrived to me in pieces.... :(

      Now the neck system is broken so the chiwoo minifee head is no more utilizable with it... this is the bad thing really...

      I do not have to blame her for the first part of the transaction, but cause her lack of care, now i have a doll that i can't even re-sell and, most important, i do not have the doll i want, cause the minifee chiwoo head cannot be place anymore on the body.

      So, as i am usually very maniacal on packing the dolls i ship (and who bought them from me know it well) i am very very sad about it...

      Sorry for this, i am not saying to avoid Kiba for any sales, but for sure she has to learn how do the things in the right way :|

      Pat
       
      #1 Cenarius, Feb 27, 2007
    2. That is very sad about your Chiwoo. How was the doll shipped? Is it possible that there would be insurance on the shipping?

      I hope that you and Kiba can work out a solution
       
      #2 pikelet, Feb 27, 2007
    3. This is such a sad story.

      Even though it doesn't sound one bit like this carelessness was done intentionally--
      if I accidently did this to anyone, I would pay them back even if it took the next ten years.

      I hope the package was insured and that there will be a happy ending to this tragedy. *hugzzz
       
      #3 Auntie Em, Feb 27, 2007
    4. Well i don't think the package was insured and, anyway, it was not broken outside, i suppose it was only badly handled by the post offices (maybe both spanish and italian post offices).
      Yup Auntie, i am sure she has not done it intentionally, maybe only a lack of experience about shipping process...
      I am not really asking for a payback, she was kind anyway, but i feel not right to left a positive feedback, i just hope she will understand well her error and put the right care on her future transactions, so no other buyer will be upset as me.. luckly i am not a newbie in BJD world, if this MNF Chiwoo were my first BJD... better do not think about it...
       
      #4 Cenarius, Feb 27, 2007