1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Feedback for Littlebirdzoom

Mar 3, 2015

    1. I bought a Minifee Shiwoo from Littlebirdzoon. Great transaction! They are very friendly and answered all of my questions quickly and fully. The doll was shipped soon after I paid, packed VERY well, and he is in good shape. Super cute guy, I'm very happy to have him. I would definitely buy from this seller again.
       
      • x 1
    2. Unfortunately, I need to leave a :arainclou Neutral/Slightly Negative :arainclou feedback for Littlebirdzoom

      I purchased a Volks Yumepi from Littlebirdzoom. I insisted on paying PayPal Goods & Services, and agreed to pay the additional PayPal fees for that -- which Littlebirdzoom slightly overcharged, but they were quick to refund when I pointed out their calculations had been incorrect.

      Unfortunately, I was the other half of @Saphira 's shipping mishap. My Yumepi was sent to @Saphira , and her Minifee Nanuri 14 was sent to me.

      The Minifee Nanuri was not well-packaged when she arrived. Her face protector was not properly fixed over the face (it had been attached in such a way that the bottom edge of the face protector was rubbing against her chin) and there was no bubble wrap inside the doll box. So, before I shipped the Nanuri back to Littlebirdzoom, I completely repacked the doll, making sure to properly attach the faceplate and adding bubble wrap to cushion the doll.

      Here is a photo of the Nanuri as she arrived to me. As you can see, the face protector is not properly over the face, there is no bubble wrap, and the foam protector had come off the waist, allowing the doll to flop around in the box.
      [​IMG]

      This problem occurred again when Yumepi finally arrived. Her face protector was not properly attached to the head, came loose during shipping, and was rubbing against her chin when she arrived. In addition, the foam around the head was not properly taped, so during shipping it slid down and flattened Yumepi's lashes. (However, she did at least have bubble wrap, in addition to the Volks cushions, as padding inside the box.)

      [​IMG]

      [​IMG]

      I will say that Littlebirdzoom did refund the overcharged PayPal fees and the original shipping fee back to me, plus covered all the costs of shipping the Minifee back to them. They also apologized for the poor packaging job and did promise to try to do better with dolls in the future.

      Luckily, it seems neither doll incurred damage from the shipping ordeal (other than the flattened lashes on Yumepi).
       
      • x 5
    3. I bought a Luts Honey Delf centaur from Littlebirdzoom and I couldn't be more pleased! Setting up a layaway with them was easy, communication was always quick and friendly, and the doll is exactly what I was hoping for, I would absolutely recommend Littlebirdzoom as a seller! Thanks again!
       
      • x 1
    4. I sold Littlebirdzoom a fairyland fairyline upper body and head from altis deer. NS
      always a pleasure doing business with Littlebirdzoom.
      A+++++
       
      • x 1
    5. I purchased a Flam head and Mari tail in teal from them. Communication was great and the two items were packed beautifully so that nothing got wrecked. Would work with them again!
       
      • x 1
    6. Littlebirdzoom bought a Milkdoll skirt and a paper bag from me. Very friendly. Fast payment. Great communication!
      It was a very pleasant transaction. Thank you so much :)
       
      • x 1
    7. I purchased a Volks Yumepi from
      Littlebirdzoom and the whole experience from start to finish was great! Communication was prompt and Yumepi arrived just as described and very well packed. I would do business with Littlebirdzoom again and recommend them to others!
       
      • x 1
    8. @Littlebirdzoom purchased a Fairyland Feeple60 Lacrima Vampire event head in Beauty White with Xanthi face-up. Paid promptly. Was very patient with me shipping out her purchase as I got sick. Let me know right away when received. Overall great experience.
       
      • x 1
    9. POSITIVE!!:love
      I bought a minifee Yder from littlebirdzoom. Everything went very smoothly!
       
      • x 1
    10. Bought a Dodollsdream Miss Marionette head and it arrived exactly as described and super quickly. Littlebirdzoom was wonderful to work with and very communicative. Wonderful seller <3
       
      • x 1
    11. I purchased a Peakswoods Gumiho Neo from @Littlebirdzoom and it was a lovely transaction! Communication was quick and friendly, they were kind enough to allow me to have a layaway, and the doll arrived in perfect condition! I would absolutely recommend purchasing from @Littlebirdzoom !
       
      • x 1
    12. Hello, i bought a Luts senior limited elf Breeth head in ten skin from this darling and sell was a "breeth" lol
      All went very well and shipped and packaged very well ^^ Doll head look very cute
      Thank you so very much, it was a pleasure having a sell transaction with you.
      Thank you kindly ^^
       
      • x 1
    13. Bought a soom nor. The whole transaction was smooth, communication was fantastic. Would absolutely buy from again. ❤️
       
      • x 1