1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Feedback for ~ Mystical-Maz ~ Angels of Life UK ~

Aug 17, 2006

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    1. Maz just sold and painted her woosoo to/for me.
      She was adamant about getting him perfect and tailoring to my specific needs, she even wiped an entire face -up without hesitation.

      She was really wonderful and I couldn't be more pleased. She's so friendly and I would definitely go to her again.

      Thanks Maz!
      xoxo
       
      #41 missmoody, Sep 25, 2007
    2. Maz-san painted and blushed my boy's ears well and I am very happy with it :) He now has ears that match his face! Yaay! :D
       
      #42 kazezakura, Sep 25, 2007
    3. Thanks for another great transaction. (We love all the pictures. They're adorable)
       
      #43 LordSesshoumaruSama, Oct 3, 2007
    4. sold maz a yo-sd ayumu great buyer XD
       
      #44 Kagari, Oct 19, 2007
    5. Sold some yosd outfits to Maz, very smooth transaction. Great
      buyer.
       
      #45 Fashiondollie, Nov 18, 2007
    6. A++++++ buyer!!!!!!!! A real sweetie to deal with. <3
       
      #46 LordSesshoumaruSama, Nov 20, 2007
    7. I can't thank Mystical-Maz enough for the new addition to my family, Jun T!

      She was wonderful to deal with in every single way imaginable and there aren't enough 'thank yous' in the world for her.

      :aheartbea:aheartbea:aheartbea:aheartbea:aheartbea

      Hyla
       
      #47 ryochan, Nov 21, 2007
    8. Maz commissioned a sweater dress from me. Paid quickly, communicated clearly & responded promptly to any questions. I'd certainly do business with Maz again! Thanks!
       
      #48 ANN14747, Nov 29, 2007
    9. bought a mnf skirt of her its lovely... and came the next day! thank you maz! always a pleasure to deal with!
       
      #49 emel, Dec 4, 2007
    10. Maz re did a faceup for me on my Dollzone boy and he looks better than new now, she was super quick, sent me progress pics and went to great trouble getting him just right, I would and will use Maz again when I need more face-ups.
       
      #50 Amy-UK, Dec 6, 2007
    11. perfect! Maz sold me the cutest hat in the world, for a great price. the delivery was fast. overall, i'm very very pleased ^___^
       
      #51 holyfalling, Dec 10, 2007
    12. Purchased a shirt from Maz! Great communication! Wonderful seller! I highly recommend!!
       
      #52 keiinwonderland, Dec 13, 2007
    13. i bought a skirt from her. the transaction went great. great to deal with and very freindly:)
       
      #53 meka124, Dec 15, 2007
    14. :aheartbea
       
      #54 meka124, Dec 15, 2007
    15. I had a great transaction with Mystical-Maz, i bought to MNF boy shirts from her and she was great to buy from, shipped them fast, and they were cute!! thanks so much.
       
      #55 Catdancer, Dec 16, 2007
    16. I bought a pair of shoes for my boy from Maz. It was a great transaction, and the shoes are exactly how I expected them to be! Thanks Maz!
       
      #56 purplesky, Dec 27, 2007
    17. Bought a cute little outfit, and it was packaged nicely, sent quickly, and gave great communication! Thank you!
       
      #57 aernath, Jan 1, 2008
    18. Mystical Maz bought my Computer from the AG set I was selling. Figured only need the PC and I can keep desk for DD MSD dolls to use for homework. Paid fast and was a sweet heart through whole thing. MK
       
      #58 animemom, Jan 18, 2008
    19. Negative Feedback

      Purchased MSD clothes from Mystical-Maz on December 13th. Package not insured due to the small monetary amount of the package.

      Mystical-Maz never PM'd me with confirmation of ship. PM'd her to ask about it. (Dec 27th, 2007)

      She was uncertain when and if my package shipped. Explained there were ones left at her work during the holidays. An argument escalated. She sent a full refund before she was certain mine was shipped or not. Next day, Package was determined lost in the mail. I sent the refund back in good faith it was just slow post.

      Jan 24, 2008, I sent her a PM saying the package had not yet arrived.

      Please see thread for more of this:

      http://www.denofangels.com/forums/showthread.php?t=191582
       
      #59 Nightmoon, Jan 27, 2008

    20. Sorry it has taken a nearly 24hrs to respond to the above, but there is a time difference as you are in Canada and I am in the UK, plus I took advise before making this response.

      "I am very sorry that you were disappointed in this transaction. The moment that you notified me that the package had not been received, I gave you a prompt reply and complete refund, even tho we did not know if the parcel was lost or just delayed.

      I did this as a courtesy gesture even tho you had opted yourself not to pay the extra insurance and I said at the time of refund, if and when the parcel arrived, please either refund the money or return the items, for which I would refund the cost of postage upon their return to myself.

      There is no tracking for non insured normal airmail, addresses are not on the normal receipt, just paid amounts, so cannot show proof on a receipt of an item being sent to your actual address, so there is no way of seeing either end what has happened to this parcel.

      However, since you paid for the items very close to the date of the UK Christmas delivery cutoff, it is normal for there to be a delay in international delivery. Canada, in particular, is notorious for package delays at its borders. For this I cannot help, the time quoted on my sales post was an estimate from Royal Mail and is a guide line, which with the Christmas post could be wrong.

      Since I did not hear from you between December 28 and January 24, I was not aware that you had not received your package. Since then, I have promptly responded to your messages, and offered and paid you a full refund.

      I have checked my paypal account and can see no payment to myself from you apart from the one originally paying for the items on the 13th of December. (I can show a screen shot with proof, deleting out surnames of other transactions for privacy reasons) I can also show a screen shot of my refund to you, which included any possible paypal fee's)

      Unfortunately, I am not at the computer 24/7, due to caring for my ill father and mother, so I was unable to respond to your PM of 1/26 asking for a copy of the receipt until now (1/28.) due to the fact I was checking DoA from another computer not in my house. I don't think that it's reasonable or fair to say that a delay of two days is "disappointing communication" worthy of a negative feedback.

      I also feel it is rather unfair to leave neg feedback without letting me know or giving me a chance to respond via pm to a message only sent 24hrs prior, communication works BOTH ways, by seller AND buyer.

      Again, I am very sorry that the package didn't arrive, and I am now out the items and the money, so I'm a bit hurt and mystified that you're leaving me negative feedback after waiting only one day for a response to your PM.

      There is not much more I can do as I have already refunded your money over 4 weeks ago."
       
      #60 mystical-maz, Jan 28, 2008
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