1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for Panu

May 18, 2010

    1. Hi there ^^
      This is the feedback thread for bought and sold items      .
      I would be glad if you would leave feedback after dealing with me:)
       
      #1 Panu, May 18, 2010
    2. I purchased an Iplehouse Real Skin Ryan from Panu. Communication was very quick and friendly! After payment was sent the doll was also shipped out speedily and arrived in a little over a week. The doll was packaged safely all in it's original box and padding, with all parts included. Sadly, a foot latch did break off from the resin in-transit but it does not appear to have due to any fault of the seller. Really, it did seem to be packaged up as good as could be, and the doll was not even strung too tightly, but nonetheless the tension of the elastic mixed with the normal movement involved with shipping caused the holding latch to snap. Fortunately, it is possible to purchase new feet directly from Iplehouse for a reasonable charge. Panu was very considerate and offered to help pay for new feet. I definitely give Panu positive feedback and would do more transactions with her in the future for her friendliness, consideration, and prompt responses.
       
      #2 Septunie, Jun 26, 2010
    3. I bought a MNF Shiwoo from Panu. The Communication was excellent, we were always in contact, she told me about every step she did and answered all my questions really fast and friendly and very polite! As soon as the payment was done, she shipped the doll, which was in just the same condition she told me. The doll arrived only 2 days later - high speed - and was packed very safe and good! I also got some extras from her and a really sweet letter!
      I don't have anything to complain, she's the wish-for seller, I can't imagine anybody better!
      THANKS PANU for a GREAT transaction, I'd love to buy from again! And I love my new boy!
       
      #3 char_j_69yen, Jun 26, 2010
    4. I bought a DBDoll Adai from Panu. Everything went great, communication was always prompt and friendly. The doll was in as-new condition and I got some cute extras from Panu! She allowed me to come pick up the girl at her place (my husband and I went on vacation in her country), which was very nice of her, too!
       
      #4 Keladry, Jul 25, 2010
    5. I bought an AS XiBao from Panu, and everything was awesome. Recieved a beautiful doll and some great extras quickly and in perfect condition. Thank you very much~!
       
      #5 Safira, Oct 23, 2010
    6. I just bought a Luts Delf El from Panu, she was extremely friendly and easy to talk to. We set up a layaway plan right away. When the final payment was made she sent him out as soon as post office hours would allow and once he was sent he arrived in just over a week. He was exactly as she had described and came with beautiful extras. I was thrilled with the product as well as the service, I would definitely do business with her again I would suggest her as a seller to anyone!
       
      #6 smdh92, Nov 29, 2010
    7. I bought an AS FuBao from Panu, and all went well- doll was in fantastic shape, and she even included some very cute extras!!
       
      #7 .: Suzume :., Dec 11, 2010