1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Feedback for PhuongNguyen

Jan 13, 2016

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    1. i purchased a kanadoll adrian head from @Phuong Nguyen and everything went perfectly! the package was shipped very fast and two wigs were also included. all was packed safely! i would definitely do business with them again, thanks!
       
      #61 shadow-stabbing, Nov 8, 2017
    2. I bought Ryoya konoe head from Phuong Nguyen
      Smooth communication, fast shipping and very well package. I even got some gifts included
      will surely do business with Phuong Nguyen again
      Thank you!
       
      #62 dokuro69, Nov 21, 2017
    3. I sold a Dollheart outfit to @Phuong Nguyen and they were a great buyer. They were understanding when I made a shipping mistake, told me immediately when the item arrived, and paid promptly! Thank you dear!
       
      #63 AnnoDomini, Dec 31, 2017
    4. I did a purchase and trade with Phuong. I traded my SD17 body for her Luts Regen. Transaction when very smoothly. Communication was impeccable and item came as described. Would happily deal with her again in a transaction or trade!
       
      #64 Dybbuk, Jan 24, 2018
    5. I bought two Dragon Age inspired outfits from PhuongNguyen. She was very polite in answering all my questions and even gifted me with two wigs! She was patient with me when I mucked up payment but thankfully, everything worked out well in the end.
      I highly recommend her~
       
      #65 Kaname Kimura, Feb 6, 2018
    6. Purchased a Supia girl body from PhuongNguyen. Communication was fast and friendly, and the package was shipped out quickly. There was an extra wig included as a bonus :) Thank you for an excellent transaction, I would not hesitate to do business with you again in the future.
       
      #66 Kitazawa, Feb 12, 2018
    7. I bought a Supia Muriel head and AmadizStudio wig from @Phuong Nguyen, every thing was well packed and arrived safely, very pleased and happy! Excellent transaction!
       
      #67 Sighthoundlady, Feb 13, 2018
    8. I just bought a Dream of doll DOI body (Normal) from Phuong Nguyen. She was easy to work with and very friendly. The body was shipped quickly and well packaged. The body was exactly what I expected and I am very happy with it!
       
      #68 Blushingrose, Mar 1, 2018
    9. Phuong Nguyen sold me a Pipos Lloyd and the transaction was very fast! She wrapped really careful and I cannot be happier!

      I would not hesitate to do business with Phuong Nguyen again!
       
      #69 Shinigami_Zaneta, Mar 17, 2018
    10. Purchased a Volks Sakaki head from PhuongNguyen. Communication was fast and friendly, and the package was shipped out quickly. Thank you for an excellent transaction, I would not hesitate to do business with you again in the future.
       
      #70 Kitazawa, Apr 1, 2018
    11. ***POSITIVE FEEDBACK***
      I purchused a Switch Soseo on a April story boy body and a Limwha half elf on a SdGr body. On a six month layaway that she was kind enough to agree too! I paid them off very early though!
      I was aware that there was damage to the SDGR body in the form of a broken finger that was glued on.[I couldn't tell, honestly it took me time to find this break. XD] But i wasn't informed about some gouges in her high heel legs, which was also missing a corner piece to. It wasn't with her.

      Boy arrived with a broken finger. Which she apologized for. [Easy fix.] Not a big deal.

      After sending pictures of the damage of the sdgr body i did not get a reply from her.
      Dolls were not wrapped too well, boxes i got smelled a bit musty. Damaged in shipping.

      **EDIT**
      She had messaged me after i sent her photos of the damage, I just didn't get that message for some reason! She offered a partial refund, and i am very happy that she did get back to me. ^_^ Positive feedback, I wish others were this easy to talk too! Thank you again! <3 <3 <3 <3
       
      #71 Kataxenna, Apr 19, 2018
      Last edited: Apr 20, 2018
    12. Purchased a Granado Mercury head from PhuongNguyen. She let me pay with layaway and shipped very soon after my final payment. The head arrived quickly and was packaged very securely!
      Communication was fast and friendly!

      Excellent transaction. I would highly recommend this seller~
       
      #72 OratorKayla, May 1, 2018
    13. PHuongNguyen Purchased a white rabbit fur wig from me and was a pleasure to deal with. She paid quickly and had great communication. The best part was how excited she was about getting the wig - it is nice to know what you are selling will be well loved. I would sell to her any time!!
       
      #73 caddyvamp, May 4, 2018
    14. I adopted a Volks Ernest from Phoung Nguyen. Transaction went amazing and shipping was fast! Definitely will work with PhoungNguyen again:-)
       
      #74 billy001, May 30, 2018
    15. Purchased a Bluefairy Yuri from me and was very prompt and polite throughout the transaction, paid and communicated quickly, and was patient with me when it took a few days for me to ship the doll out. Thank you, have a nice day!
       
      #75 almyki, Jun 11, 2018
    16. I bought a BlueFairy classic MSD body from Phoung Nguyen. She was always quick to reply to PMs and kept me informed, and even sent along a free gift! The body was well-packaged and arrived quickly, I'm very pleased with the transaction.
       
      #76 ryotakishu, Jul 3, 2018
    17. Phuong Nguyen purchased an outfit from me. Paid very quickly and was very quick with replies. Thanks for the fuss-free transaction!
       
      #77 messymessness, Jul 19, 2018
    18. I purchased a Soom Mega Gem body from Phuong Nguyen, who was did a short layaway for me. It was a positive experience, with good communication. The body was carefully packed and I am very happy with it.
       
      #78 Cherylsdolls, Jul 25, 2018
    19. I purchased a Soom Hyperon from Phuong Nguyen. She was pleasant to work with and was quick to respond to my questions. She shipped in a timely manner and he arrived undamaged. I would recommend this seller 100%
       
      #79 SophieSinister, Aug 2, 2018
    20. I bought a Dollclans Vezeto head from Phuong Nguyen. She was awesome to work with, communicated well, and shipped him very fast! He arrived safely and packed extremely well, with a few extras to boot! I would highly recommend this seller!
       
      #80 NekoMida, Sep 19, 2018
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