1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Feedback for Reload

Oct 19, 2012

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    1. I purchased Volks Suiseiseki in late December 2023 from Reload and it was a flawless transaction to get my dream doll. Communication was prompt and clear, shipping included a quote and photos and tracking, and they followed up to make sure she arrived okay. It was a good experience for me and I would do business again in a heartbeat. Thank you for the opportunity.
       
      #41 KiraKat, Feb 15, 2024
    2. I purchased two Twiglimbs bodys from Reload.
      Very well packed with a lot of bubble wrap, and also got a upholstred sack in beautiful fabric to use again.
      Communication was great and she shipped out the package very quickly after payment. Highly recommended! Would do business with again. Thankyou very much!!

      / Tove
       
      #42 tovej, Feb 22, 2024
    3. Reload purchased a LittleRebel Tenten head from me, and was very sweet and understanding. They were always quick and polite with communication, paid right away, and even gave me advice to help them avoid unnecessary customs fees while still keeping the head fully insured. Reload let me know right away when Tenten arrived, and I couldn't be more grateful for their honesty. I'd be happy to do business with them again.
       
      #43 Loptr, May 14, 2024
    4. Reload purchased a Merrydollround Merry from me. We organised a long layaway but they were able to pay the full amount much earlier. They let me know when the doll arrived and have been a pleasure to liase with :lol:
       
      #44 kimlouiseb, Jun 25, 2024
    5. I purchased a set of blushed Euclase claw parts from Reload. The transaction was very smooth. The parts were shipped promptly and well-packaged. Everything arrived in good condition. I’d recommend Reload as a seller!
       
      #45 Awtan, Sep 5, 2024
    6. Purchased a Dollstown Deogi head from Reload and it went perfectly. They shipped quickly and the head was super well packed. Very happy with transaction and very happy with my little one's head.
       
      #46 animemom, Jan 4, 2025
    7. I bought a MDB dabi doll from Reload and it was a great experience! They were very communicative and checked in to make sure shipping was going OK. would recommend!
       
      #47 keara, Feb 28, 2025
    8. Reload purchased SD boots from me and they've been absolutey lovely to deal with - prompt payment, clear communication. All perfect!
       
      #48 Asatee, May 9, 2025
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