1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for Serenia

Aug 8, 2007

    1. bought a minimee body from her and the transaction was very pleasant. I needed immediate shipping so that it would arrive in time for an event, and she came through. HIGHLY recommend. Very responsible and friendly seller with excellent communication.
       
    2. Serenia purchased a wig from me. She was great to deal with, very pleasant and let me know when the ite, arrived. I highly recommend her:)
       
    3. Bought a Baha from Serenia. A very smooth transaction and good communication. Thanks again!:)
       
    4. I sold Serenia a piece of clothing and it was a smooth and very pleasant transaction. :) many thanks!
       
    5. I bought a sd shirt from Serenia and everything was great! She shipped fast, and item was nice! Thanks so much! Oh, and I would gladly buy from her again!
       
    6. Just bought a pair of jeans from Serenia. Great communication, Shipped the jeans on time, very flexable! Would deal with again. :)
       
    7. Mega-Positive feedback for Serenia!
      Serenia bought a Domuya body from me and she was very communicative and replied right away. She paid exactly when she said she would and let me know when the body arrived! A very wonderful transaction! Thanks again Serenia!
       
    8. Thanks for the very smooth trade!

      The body arrived in perfect condition, which lots of cute clothing ( I love the kimono ^^)

      Serenia kept great communication, shipped very quickly, and was generally great to deal with!
       
    9. I purchased an Volks SD10 Mimi head from Serenia. Communication and shipping were super easy and fast. Prompt replies and immediate action :) I would not hesitate to do business with her again.
       
    10. I traded my Domuya Perennial Faith for Serenia's lovely MNF Shushu. And while her Shushu arrived here very fast and in wonderful shape, my Domuya Faith took almost 2 months to arrive, due to me not getting the adress right >.<
      Through all this time, Serenia was extremely patient and cooperative and I can't describe how happy I am that my Doll finally did get home to her. Serenia is a very nice person to talk to, always quick to respond to PMs and always very polite and friendly.
      Wouldn't hestitate for an eye's blink to do transactions with her again! :D
       
    11. I bought a Ethan Senior Delf Head from Serenia, He came in perfect conditions! and inside of a super cute bag XD, We use a diferent kind of payment (wester union) and all went perfect! She answered all my questions.
      He arrived very faster, even faster that I expected, She's an awesome seller.
       
    12. Serenia and I did a trade, swapping her Domuya Perenniel Faith for a large custom clothing order. Through the process Serenia was wonderful to communicate with, very patient over the working schedule, and generally truly charming. There were some difficulties over fitting of the garments as some were human items and some were YO items (I do not have a YO, but used patterns recommended on DOA, the sleeves sadly came out too long). Serenia was very understanding of these difficulties. I have offered to alter items gratis to ensure fit.

      On the other end of the trade the doll I recieved was sent with fast shipping, she came in perfect condition with lots of extras and I really adore her. She has a beautiful faceup done by Serenia and I would recommend her for faceup commissions, of lovely natural faceups. The Faith is now happily ensconced in my collection, rejoining her little son.

      Thank you so much for the wonderful Trade Serenia. I could not have asked for a better person to trade with and would willingly and happily transact with you any time.
       
    13. I did a trade with Serenia. My Unoa clothing,wigs,hands,face plate... etc..for her Tinyfairy Olive. It was nice to talk with her. She is a very nice person and I would trade with her again anytime.
      XX
      Melissa
       
    14. I bought a little YOSD Kanon from Serenia. Serenia was great to work with and let me do a longer layaway on her. She came very well packaged and in perfect condition. :)
       
    15. Had a great trade transaction with Serenia, I traded my Anotherspace goggles for her domuya head, it arrived fast and well packaged and communication was great! thanks so much!
       
    16. did a trade with serenia ^^ things went smooth and well. it was abit difficult in which way to pay her but it was later solved! the doll was shipped fast and with cute extras. thank you!
       
    17. I traded a Volks SDC Kaede for Serenia's Unoa 2.0 Cream. She shipped the Unoa on the 15th and requested I ship Kaede on Jan 27th. While the trade has been completed to my satisfaction, there were some issues with it- namely the undisclosed rubber bands stringing the Unoa's legs and the missing eyes. Serenia offered and has paid me money in compensation for the missing elastics and she has sent the missing eyes through the mail.

      Because of the issues I was reluctant to send Kaede out on the 27th but I did send her out as promised. There was a lengthy wait to get her Paypal issues in order but that has been solved today. She has kept me apprised of her situation at all times and was communicative during the trade.

      Serenia worked to resolve these issues, and despite the delays and setbacks, I am happy with my doll I received from this trade.
       
    18. I purchased a HDS outfit from Serenia and it was a really lovely transaction. Great communication, speedy shipping, and reasonable pricing.

      A really great seller, and I'd be more than happy to do business with her again!
       
    19. Bought an Unoa Sist faceplate and Unoa fist hands from Serenia. :) Transaction was wonderful and smooth, she sent the items out very quickly, included tracking with no extra charge, and everything arrived safely and well-packaged. Would definitely recommend, thank you so much!
       
    20. I recently purchased a pair of Unoa glasses from Serenia.
      They were poorly packed and broke during shipping, but she kindly refunded my payment.
      She handled the transaction well and I am very grateful for that. :)