1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for Shailara

Jan 14, 2012

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    1. Purchased a Illusion Spirit Xiaota head with a custom faceup! Shailara kept me updated about all delays and was very easy to communicate with. I'm super happy with the faceup and transaction as a whole.

      Definitely would do business with her again!

      [Sent from my phone via Tapatalk2!]
       
      #61 CaffeinatedCake, Sep 27, 2015
    2. I purchased a Cersidoll Ombre head and a Soom Lami head (for a friend) from Shailara. Communication was prompt and the heads shipped on time. A few items were forgotten from the initial parcel but were shipped out to my friend as soon as they were found. All in all, both my friend and I consider this a positive transaction.
       
      #62 Hyperion, Oct 2, 2015
    3. I bought a Fairyland Celine Steampunk full set outfit from Shailara. Communication was perfect, transaction was effortless, smooth and wonderful. The outfit arrived quickly with all promised pieces and was in perfect condition. My Pirate girl loves it! Thank you so much!
       
      #63 raevynvelcros, Jan 23, 2016
    4. Shailara is a great buyer! She gave my RFA head a great new home and I couldn't be happier about the transaction! I would definitely recommend her :)
       
      #64 phantomwings86, Jan 27, 2016
    5. Traded a LTF Sarang 14 faceplate with shailara and couldn't have been happier - fast transaction, super fast shipping and the item arrived safely and exactly as described! Would not hesitate to trade with her again - thank you!
       
      #65 Roterwolkenvogel, Jan 30, 2016
    6. Shailara bought some LUTS KDF Legs from me! Communication was good and very nice! I wouldn't mind working with them again. Thank you!
       
      #66 Nattou, Feb 14, 2016
    7. I recently bought a KDF Pine with elf ears from Shailara. When I sent a message, I was told that the doll was on hold for someone else but would be told if the other person backed out. Shailara sent me a message some days later and I think we had the purchase worked out in less than an hour. The doll was shipped quickly and I couldn't be happier with her. I would definately buy from Shailara again. Communication was quick and polite.
       
      #67 xellos, Mar 1, 2016
    8. (Positive)
      I joined Shai´s split for the wings (magical parts) of Soom Lux/Volo
      Great comunication, very nice and polite, everything went great, and she was very patience with me!
      I would love to deal with her again!
      Perfect ^^
      Thank you so much!
      :)
       
      #68 Hanami, Mar 5, 2016
    9. I purchased Shailara's Soom Smokey, and also commissioned a faceup for the doll. She was lovely helping with deciding on ideas for the doll's look, suggesting places to shop at and styles, and the faceup is really beautiful too. Doll came well packaged and very quickly after I finished the short layaway she allowed me, so I'm really really happy and would recommend for sure!
       
      #69 astromayhem, Mar 8, 2016
    10. I bought Yu Morisawa head from Shailara. Easy transation) Shailara was polite and very friendly. Packing was safe and fast enought.
      Thnak you
       
      #70 Sirena, Apr 28, 2016
    11. I bought a Dollgru head from Shailara. She was very friendly and prompt in her communication and shipped out as soon as she was able to (there was a delay in our transaction as I had asked for the CoA to be included and we had to wait until she could get to the place where it was kept). Overall an excellent transaction. Thanks very much ^_^
       
      #71 satyrsmoon, May 3, 2016
    12. I bought a Switch Uhui:R head from Shai and he is utterly perfect! Item was exactly as described (and I'm pleasantly surprised by how little it has yellowed, for a 4 year old head. Matches me near brand new Switch body perfectly) and arrived safely! I also really appreciated all the cute gifts that were included ;_; Even after a bit of a bump in the transaction, it was been an incredibly pleasant one (probably due to Shai's chattiness and overall sweet nature) and I hope we can do business again some day! ^__^
       
      #72 kaamari, Sep 8, 2016
    13. Shailara purchased Volks outfit sets from me, and the transaction went perfectly. Communication was excellent, payment was prompt, and they were kind enough to let me know when the package arrived. Thank you so much~!
       
      #73 Gnossienne, Oct 14, 2016
    14. I purchased a DollZone Mika from Shailara - who was very patient and understanding that I needed time to save the funds, and held onto the doll for me until I was ready to buy! The doll arrived perfectly packaged, with everything advertised, and I couldn't be more satisfied. Thanks Shai!
       
      #74 nattherat, Oct 21, 2016
    15. I bought Latidoll mystic Haru from Shailara, it was a perfect transaction. She's very nice and she send out very quickly

      Thanks! :XD:
       
      #75 majonika, Oct 28, 2016
    16. Bought a doll zone scarecrow Hal head from shailara, he was sent out quickly and came in well packaged! Great seller and would buy from again!! Thank you
       
      #76 Skullcrownz, Nov 22, 2016
    17. I purchased a modded Minifee Chloe head from Shailara. Communication was prompt and very friendly, she shipped out the doll right away and it arrived in perfect condition and exactly as described. Would love to purchase from her again! Thank you so much! :)
       
      #77 Eucyon, Nov 30, 2016
    18. I purchased a LittleFee faceplate from Shailara. The transaction was wonderful and the package arrived in perfect condition. Would highly recommend her. Thanks again!
       
      #78 pukituki, Dec 29, 2016
    19. I bought a Soom Lux/Volo from Shailara. Shailara was patient while we sorted out a paypal goof, and was prompt with communication and shipping. Doll arrived safely and in perfect condition; thank you!
       
      #79 buboplague, Mar 18, 2017
    20. I ordered faceup for two of my dolls!I was very happy with the result, she listened to my wishes very well and they arrived quickly!
       
      #80 heavenlydevil, Apr 23, 2017
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